AutoNation Chevrolet Gilbert

I believe because I came by myself asian woman, Agent named Raul thinking that I knew nothing about my car. I wanted to have my engine light check as it came on due to either the aux battery or its conne named Raul thinking that I knew nothing about my car. I wanted to have my engine light check as it came on due to either the aux battery or its connection failure. Right from the start, he told me just to have diagnostics done, it would take 2 days. No shop or a dealership shop specially takes 2 days to plug in a diagnostic machine to get the results. That’s impossible. Then he came back to me saying that my main Battery and aux battery needs to be replaced and 2 light bulbs for rear turning lights. I know there’s issue with the aux battery but that’s not the issue. He gave me an estimate, to change the bulb its 372.95 that cost 6.00, main battery for 417.95 and aux battery for 472.78. Now here’s the kick, he said that my main battery is reading 12.5 but the reading after i checked it showed 14.5. My main battery is just fine. He said that my turning bulb needs changed, well it’s working perfectly fine. I bought an aux battery somewhere else and it just cost 120.00. No diagnostic was done because he said the battery was low and I was charged 195.00 but nothing was done that I already knew I told him from the beginning. I will never come back to this dealership again. You guys takes advantage of the people in bad situation charging them an arm & leg. I need a shop that I can trust. More

Am pleased with the service done by the dealership, service manager - Raul - was quite helpful and explained in good detail the service provided. Only bad thing to say is the coffee machine was not wo service manager - Raul - was quite helpful and explained in good detail the service provided. Only bad thing to say is the coffee machine was not working! More

If you're considering this dealership, please give Kiara an opportunity to handle your service issues. She's helped me on several occasions and I'm very happy with her. an opportunity to handle your service issues. She's helped me on several occasions and I'm very happy with her. More

Raul Molina is an excellent service advisor! Very professional and helpful throughout the process. I would recommend anyone to have their vehicles serviced here. Very professional and helpful throughout the process. I would recommend anyone to have their vehicles serviced here. More

Always friendly and very helpful. Staff is wonderful and knowledgeable about different products and will order parts if needed. Staff is wonderful and knowledgeable about different products and will order parts if needed. More

I was really satisfied with their service. I got the car that I like with a good deal. I got the car that I like with a good deal. More

Gregory Crouse was very kind, patient, professional and helpfull .. best sales representative I've had helpfull .. best sales representative I've had More

The salesman Justin was excellent. The finance guy Nick was talking so fast and a bit pushy. If we don’t want something we don’t want it. Don’t keep pushing. We don’t even know what pac The finance guy Nick was talking so fast and a bit pushy. If we don’t want something we don’t want it. Don’t keep pushing. We don’t even know what package we bought and what it covers because he said $110 and I don’t see anything on our paperwork for $110. More

Zack Mauch was so helpful! ! He listened to our needs for this new vehicle, and came thru with a previously owned truck that had all the safety features we wanted and needed at ! He listened to our needs for this new vehicle, and came thru with a previously owned truck that had all the safety features we wanted and needed at our retired season of life. Autonation came up with the trade-in value exactly what we expected! They extended extra courtesy in transporting us to and from our bank. The great Extended Warranty deal sealed the bargain!! More

Very polite and attentive and quick to get my car back and quick with my oil change. and quick with my oil change. More