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AutoNation Chevrolet Gilbert

Gilbert, AZ

4.5
1,070 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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3215 S Auto Way

Gilbert, AZ

85297

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Showing 1,070 reviews

January 03, 2023

This was one of the best car purchase experiences I have ever had. Thank you for the not being the average car dealer. More

by Rnsoil.az
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, scott
Jan 06, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for your feedback! We hope you have a great day!

January 02, 2023

Justin was very responsive and very helpful! Great experience. He answered all of my questions and made me feel comfortable from beginning to end of deal. More

by Cruzer505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Huerta Stamper
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 02, 2023

I received a notification that my heated seats part was now available. I called the number to schedule both installation and an oil change. I was told both would be done during the same appointment. Upo More

by Joe Pelatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiara and Preston
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Joe, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 630-2821 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 02, 2023

Jennifer in your service department is #1. She is customer service oriented and makes you feel like you are her only customer when you know she has her plate full. She is the reason why I More

by dparton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 31, 2022

I have always had great service here, Very friendly just seems like service is just too busy to have good customer service, I waited 3 hrs and 20 mins for my car no one called me I called them they told me More

by Stephanie.villaj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Muniz Sosa
Jan 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (480) 630-2821 so we can assist you further.

December 29, 2022

Marcos the internet manager was awesome, Kyle is the first finance manager that I actually didn’t mind talking to, and Daniel was great. Clean dealership would recommend More

by Pnbennett1283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, kyle, Daniel G
Jan 02, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Gilbert and we hope to be of service again in the future.

December 29, 2022

Quality and speed of service was excellent. Service manager and service advisors returning phone calls poor. More

by w.s.roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 02, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 28, 2022

Salesman was great and down to earth. Gave Me great trade- in value Felt he understood my daughter’s needs Was really respectful More

by alwysgng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 02, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 26, 2022

Good job- but I was on the waiting list for a long time- even after you said in the active work chain. More

by Sam
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't recall- but she was easy to talk to
Dec 28, 2022 -

AutoNation Chevrolet Gilbert responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 25, 2022

They never got to my vehicle and last time I brought my car in for an oil change they didn't refill my oil and caused my engine to blow a piston More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer gagen
Dec 27, 2022 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing, please call our General Manager at (480) 630-2821 for further assistance with moving forward. We hope to hear from you in the future

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