AutoNation Chevrolet Gilbert

The service department at Auto Nation is by far, the worst we have ever dealt with in the 15+ years we have owned Chevy trucks. We had a leaking rear window, filed an extended warranty claim, picked up worst we have ever dealt with in the 15+ years we have owned Chevy trucks. We had a leaking rear window, filed an extended warranty claim, picked up the truck and it was still leaking. Took it back to address that issue and had a check engine light, charged us $169 to update software, only to have a new error light “Shift to Park” when we picked it up. Scheduled another appointment, took it in, only to be told that they couldn’t look at it for another week? What’s the point of scheduling an appointment. Chase said he would call us after a week to get it in. Then just received a text that they can't have open tickets with the vehicle not there. We cannot be without a vehicle for a week while they diagnose it. Told him that this was unacceptable, so he cancelled our ticket. This dealership has zero customer service, they do not care about the customer or their time. Obviously they do not stand behind their work either. Do yourself a favor and don’t waste any time there. More

Our service person is Kiara. She is incredible. Always so helpful and nice.. also knowledgeable. She is incredible. Always so helpful and nice.. also knowledgeable. More

Had a pleasant experience when the initial order was written up 2 years ago. Then they switched general managers and he was a jerk, they got rid of him and it all went smooth again. Bill Bonham and Doug written up 2 years ago. Then they switched general managers and he was a jerk, they got rid of him and it all went smooth again. Bill Bonham and Doug Bonham were fantastic to deal with More

Very helpful, patient, and under standing and also willing to help me in my tough situation willing to help me in my tough situation More

Jennifer in the service department is AWESOME! She is very easy to work with and provides fantastic customer service. I highly recommend AutoNation Chevrolet and especially Jennifer in service for She is very easy to work with and provides fantastic customer service. I highly recommend AutoNation Chevrolet and especially Jennifer in service for all of your service needs. More

Service is very friendly especially Jennifer Gagnon. Work is always done correctly and on time. I appreciate the fact they keep a check on items needed and due. I will most likely be using Auto Nation Work is always done correctly and on time. I appreciate the fact they keep a check on items needed and due. I will most likely be using Auto Nation Chevy for my next purchase. More

What started out as a pleasant experience with a trade in has turned disappointing. I am owed a good chunk of money because my trade in was worth more than the car I purchased. I was told it would be about 5 has turned disappointing. I am owed a good chunk of money because my trade in was worth more than the car I purchased. I was told it would be about 5 days to get the check. It has now been 10 days with no solution. I sent an email that went unanswered, sent texts back and forth with my contact there and called this afternoon but was blown off with the same "it will be available in the next day or so". Would never do business with them again. More

my sales person chris sanchez was very nice to deal with and not pushy at all would recommend him to other people and not pushy at all would recommend him to other people More

The entire staff was friendly and professional. I never felt pressured like I’ve often felt at other dealerships. I never felt pressured like I’ve often felt at other dealerships. More

Sean and Rich are the best salesmen I have ever worked with. They treated me with respect, which is more than I have received at other dealerships. They walked me through all of the steps in order to p with. They treated me with respect, which is more than I have received at other dealerships. They walked me through all of the steps in order to purchase my car. You have a platinum team with Sean and Rich. You are lucky to have both of them. I would recommend this dealership if they can work with Sean Duggan or Rich Azanger. More