AutoNation Chevrolet Gilbert

The service department went above and beyond to help me resolve an issue related to a service bulletin for the vacuum pump. A huge thanks to Ivan for his exceptional assistance today! I had previously visi resolve an issue related to a service bulletin for the vacuum pump. A huge thanks to Ivan for his exceptional assistance today! I had previously visited two other mechanics, including another dealership, but none were able to fix the problem. Ivan took care of it with ease! I’ll definitely be returning and will be requesting Ivan as my service advisor. Highly recommend! More

Absolutely terrible customer service. Once they sell you a car with their lies about a 125 point inspection they say they guarantee, they don't car a week later when you have issues. T Once they sell you a car with their lies about a 125 point inspection they say they guarantee, they don't car a week later when you have issues. The GM, Joseph Asadi had zero customer service skills and makes it clear that he doesn't care about the customer. DO NOT GO HERE! More

Had to wait along time for someone to come out. No one did so i got out still no one greeted me as i was waiting for someone. It was my 1st time at this dealership. No one did so i got out still no one greeted me as i was waiting for someone. It was my 1st time at this dealership. More

Great Place To Get A Vehicle, Great Prices And Amazing Customer Service They Have Here At Auto Nation Definitely Recommend ! Customer Service They Have Here At Auto Nation Definitely Recommend ! More

Matthew (Sales) and Robert (Finance) were both easy to work with. I would work with AutoNation again if the need arose. work with. I would work with AutoNation again if the need arose. More

I bought a certified used vehicle after they sold me on their intensive inspection promises. The key fob went out the day I drove it home. I actually drove it out of state and had to deal with a replacemen their intensive inspection promises. The key fob went out the day I drove it home. I actually drove it out of state and had to deal with a replacement during my trip. Ok, things happen. It’s been a little over a month since my purchase. The turbo went out just two days after making my first car payment. The service department had me waiting an hour when I checked in for my appointment. They said the my advisor, Terry, called in sick and I’d have to wait. Someone else, Ivan, came up and said they’d have to take over. I was told the repair is most likely under warranty but they can’t get me a rental until it’s seen by a tech/mechanic and the warranty approves the repair. I dropped my car off three days ago and it still hasn’t been seen by a tech. It’s been sitting in the garage while I pay for a rental out of pocket. I’m quiet and very understanding but I’ve not been disregarded as a Customer to this level. It’s been an awful experience. More

I arrived at 11:30AM in my old Equinox and left at 630 PM in my new Traverse. The experience was fantastic and the new SUV is even better. in my new Traverse. The experience was fantastic and the new SUV is even better. More

Everyone was fantastic and helpful. I would recommend autonation to everyone We love our equinox Thank you I would recommend autonation to everyone We love our equinox Thank you More

The only complaint I have is the amount of time the truck was in the shop. It was over one month and no rental was offered. was in the shop. It was over one month and no rental was offered. More

Kiara and Jennifer were great thanks Autonation for your hardworking always thank you always very helpful hardworking always thank you always very helpful More