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AutoNation Chevrolet Gilbert

Gilbert, AZ

4.5
1,092 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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3215 S Auto Way

Gilbert, AZ

85297

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Showing 1,092 reviews

March 11, 2023

Great customer experience. I was very impressed. Alexander Rahn assisted me along with Kenneth Jaramillo. I would highly recommend this dealership. More

by moniquemelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Rahn and Kenneth Jaramillo
Mar 15, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Gilbert! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 10, 2023

I scheduled promotional $69 oil change on my 2019 Equinox. Chase said he will use this coupon! When time to pay the bill was $178! He said he forgot the promotion coupon and adjusted bill to $108! St More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Mar 13, 2023 -

AutoNation Chevrolet Gilbert responded

Hello Jim, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (480) 630-2821. We'd appreciate the chance to make your experience a positive one.

March 09, 2023

Kiera did a great job working with me to get my Vette serviced! Upgraded to ceramic pads and got an oil change. When they found I needed new rotors, she arranged a ride home so I would not have wait ther More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera Raske
Mar 14, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

Waited over 4. 5 hrs. when my cooling system service was completed. Labor time was below 4.5 hr. on work order. Agent said, the excuse was mechanic had to compete hi More

by daveo_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 12, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 08, 2023

Beautiful clean dealership with a friendly knowledgeable team that gets me in and out in a timely manner. Viewing accent windows to a huge service area shows technicians completing work assignments on custo More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor which helped me was excellent.
Mar 11, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Chevy, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 07, 2023

No issues … work completed as expected and on time . . ‘17 Silverado with over 120k miles cannot expect a service to be speedy fast More

by Rob Saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Mar 10, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Rob, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2023

When buying a vehicle here makes me never want to buy another Chevrolet again. The salesman told me he would have the truck on the lot when we got there. We had to go to another store to exchange a truck More

by r.fernau19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dior, Craig, Mike, Kiara
Mar 11, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.

March 06, 2023

Service advisor, Jennifer is outstanding! ! She goes above and beyond, and puts the customer first. The best!! More

by Thomas M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer - Service Advisor
Mar 06, 2023 -

Thomas M responded

Service advisor, Jennifer is outstanding! ! She goes above and beyond, and puts the customer first. The best!!

Mar 09, 2023 -

AutoNation Chevrolet Gilbert responded

Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 03, 2023

Took over 3 hours to purchase car supposedly cash. ..no checks. Had to get loan since last day of month & not enough time to transfer loans. Frustrating. More

by debc336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim Piedra
Mar 07, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (480) 630-2821 when you have a chance. Thank you, and we look forward to hearing from you.

March 01, 2023

I needed some work on my Tahoe and when I arrived I was promptly greeted and my Service Advisor, Kiara, went over what was going to be done and approx. how long it would take. She was very thorough and pr More

by gnole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Raske
Mar 06, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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