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AutoNation Chevrolet Gilbert

Gilbert, AZ

Overview
Reviews
Vehicles
4.5
1,067 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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3215 S Auto Way

Gilbert, AZ

85297

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Showing 1,067 reviews

July 29, 2023

This is the worst experience I’ve ever had. From top to bottom. Awful, awful More

by beekous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer, Ivan, Carolyn, Tim, Gary
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Aug 02, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are disappointed to learn of your experience here at AutoNation Chevrolet Gilbert, but will take this opportunity to improve. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.

Aug 02, 2023 -

beekous responded

I tried to call the phone number you listed above to speak with your general manager. Just Like I anticipated, it was another big let down. It just put me into a recorded loop that kept spinning and saying the same thing over and over. Just more disappointment from your company. Every time I would hit zero for the operator or stay on the line like you told me too it would just go right back to the robotic response and repeat itself over and over. What a joke. You can’t even correct what you’ve done wrong the right way.

July 28, 2023

Service here was great, no hassle and service was completed in a timely manner. They helped me with contacting a body shop to get some minor repair work completed. More

by larry.i.gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Aug 01, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Larry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Very friendly people with great customer service. Will definitely bing my vehicles here from now on. More

by fthermosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jul 31, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 25, 2023

Ivan was great. Responded quickly and informed me about the status of the vehicle. Made the process easy. More

by EM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Santos
Report | Print
Jul 28, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we're happy to hear you had such a positive experience with our team!  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2023

The dealership made the process so easy. Salesman was great and worked with me to get the best fit for my needs. Definitely recommend. More

by vbrower00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Huerta
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Jul 27, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2023

It's always a pleasure dealing with AutoNation Chevrolet Gilbert they are very helpful and nice More

by ricotico1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
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Jul 29, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

We have always had our cars serviced at the dealers, but with the prices they are charging now I am considering going elsewhere. It used to be they washed your car after an oil change, but this time. Then w More

by ybranch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jul 29, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (480) 630-2821 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 21, 2023

The service person ws new and helpful. She doe need to learn to follow up. I would like to get some of the service work done and left a message. I have not heard back. More

by msphoenixdirect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Gonzalez
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Jul 24, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

July 20, 2023

Jenn is amazing and gives great customer service! I would recommend anyone to take their vehicle and go see her. More

by Aslopez88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jul 24, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gilbert and we hope to be of service again in the future.

July 20, 2023

Excellent experience. First time buying a car in Arizona and everyone was kind and courteous. More

by Philipmundle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wright
Report | Print
Jul 25, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 25, 2023 -

Philipmundle responded

Thank you.

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