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AutoNation Chevrolet Gilbert
Gilbert, AZ
1,065 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,065 reviews
November 13, 2023
Updated: Still no response from the General Manager, this is by far the worst dealership I've worked with and i buy alot of trucks every year. I've now had to engage an attorney to help navigate what the de is by far the worst dealership I've worked with and i buy alot of trucks every year. I've now had to engage an attorney to help navigate what the dealership said was easy to cancel add ons. Avoid this place at all cost. Any dealer is better than this place. Terrible experience dealing with the finance dept. I told the sales guy we didn't want any add ons and warranties, after making us wait for 2 hours we finally got into finance and he pressues us into buying a bunch of warranities we didn't want or need and said we can cancel at anytime. I've been trying to cancel for 2 months now and they just stopped responding to me. I'd avoid this dealership and all autonation. I own a business and have purchased 14 trucks so far this year from the comfort of my desk. They are complicating something that is easy in an attempt to wear you down and get you to sign up for things you don't need. I just followed up with the GM again today, I guess if he doesn't respond the next email comes from one of my attornies. To help put this in context, i asked for these add ons to be cancelled on August 8th and now its October 24th. They are either incompent or they have a total disregard to thier customers but either way AutoNation Chevy Gilbert will never see a dime from me again. More
by danderson
Employees Worked With
Robert Kelly, Dustin Kereluk, Kyle Mauch
November 13, 2023
They are always backed up. I drove up after putting on my service request what I needed looked at and they told me when I got there that they only had one tech and to reschedul I drove up after putting on my service request what I needed looked at and they told me when I got there that they only had one tech and to reschedule. And the guy also told me he would call me to reschedule and he never did More
by A_cole1225
Employees Worked With
Nick?
November 13, 2023
My service advisor, Jennifer Gagon, is the best. She goes above and beyond and explains the work being performed and the cost. She provides excellent customer service, and the service on my vehicle She goes above and beyond and explains the work being performed and the cost. She provides excellent customer service, and the service on my vehicle has been of the highest quality. More
by MLS
Employees Worked With
Jennifer Gagon
November 13, 2023
Rafael was attentive, helpful and is a very good Customer Service Representative. The dealership is wide open and clean. They in waiting are did not work but the one on the other side did. Service Representative. The dealership is wide open and clean. They in waiting are did not work but the one on the other side did. More
by K2Rnot Mr Clean
Employees Worked With
Rafael
November 11, 2023
Jennifer was very friendly and helpful. My car was finished in a timely manner. The dealership was very clean and the restroom was clean and well stocked. My car was finished in a timely manner. The dealership was very clean and the restroom was clean and well stocked. More
by Dfsheffer428
Employees Worked With
Service writer name was Jenifer
November 10, 2023
I've purchased three vehicles from AutoNation because of their great pricing and they're fantastic service and I will keep coming back. I highly recommend. their great pricing and they're fantastic service and I will keep coming back. I highly recommend. More
by SM
Employees Worked With
Fantastic
