AutoNation Chevrolet Gilbert

I recently had an oil change done. The service was completed in a very timely manner. However, trying to check out was horrible. I walked in to pick up my car but my service advisor was helping someon completed in a very timely manner. However, trying to check out was horrible. I walked in to pick up my car but my service advisor was helping someone else. I understood and waited. She was obviously having a problem and kept getting up and walking away. She never once made contact with me or acknowledged that I was waiting. The advisor next to her looked at me and said she would “try” to help me once she was finished with what she was doing. She was not helping anyone else and knew I was there to pick up my car. She also got up and walked away about 3 or 4 times. It wasn’t until a third advisor on the other side came over and helped that I was able to get checked out. I stood there for about 20 minutes before being helped. Even the folks at the cashier side were not helpful. I work in customer service and would never have let a customer just wait without trying to help…. Whether my customer or not. I bought my car at this dealer and have gotten all my services done here but I don’t think I will be returning. I recommend setting up a different way of checking out than waiting a service advisor that doesn’t provide service. I commend the third advisor that finally did help me out… he happened to be new. More

I was nearly half an hour late to my 11:00am appointment for tire rotation, but Caryl, my service rep managed to squeeze me in. I talked to the Parts representative, who was helpful in researching the part for tire rotation, but Caryl, my service rep managed to squeeze me in. I talked to the Parts representative, who was helpful in researching the part I was requesting, and sympathetic to my dismay that requested part wouldn’t be available until Sept (!!) I also spoke with a knowledgeable EV mechanic who walked me through how the charging cable that came with my car wouldn’t work in a 240 volt outlet. All in all, I received competent, helpful information every step of the way, from competent, helpful people. I plan on returning to this dealer for all my EV Bolt’s needs. More

Great car buying experience. Branden and the staff were great to work with from the moment we started looking to completing the purchase. Everyone made it very easy and comfortable. We appreciate the no great to work with from the moment we started looking to completing the purchase. Everyone made it very easy and comfortable. We appreciate the no pressure and honest approach that made it easy to decide on our purchase. Would definitely consider buying from Auto Nation Gilbert again in the future. More

The purchase was seamless, easy and the people were great! Clint, Randy and Robert thank you for your customer service. Best experience with our new truck purchase. great! Clint, Randy and Robert thank you for your customer service. Best experience with our new truck purchase. More

This place is awesome super friendly and fast, great deals and great cars and warranties plus they a true to referrals, I will definitely be referring people to this place as the go to dealership!!! deals and great cars and warranties plus they a true to referrals, I will definitely be referring people to this place as the go to dealership!!! More

Justin was so helpful and professional in getting us our newTahoe and Ed in finance was very helpful as well. We highly recommend this dealership newTahoe and Ed in finance was very helpful as well. We highly recommend this dealership More

I would like to thank Justin Huerta and Heike Gutfrucht for an amazing experience purchasing my vehicle. Heike is very knowledgeable in her field. She will find a way to help you and get you a great de for an amazing experience purchasing my vehicle. Heike is very knowledgeable in her field. She will find a way to help you and get you a great deal. I will definitely recommend AutoNation Chevrolet Gilbert. Thank you. More

Never heard anything from him! He either already sold it or just not contacting me. Not sure. or just not contacting me. Not sure. More