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AutoNation Chevrolet Gilbert
Gilbert, AZ
1,041 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,041 reviews
January 28, 2022
Needed to bring my 2020 Chevy Equinox in for routine 15k mile service, and despite being incredibly busy Kiara Raske (Service Advisor) went above and beyond to make the experience as easy as possible. mile service, and despite being incredibly busy Kiara Raske (Service Advisor) went above and beyond to make the experience as easy as possible. More
by mattnelsn
Employees Worked With
Kiara Raske
January 27, 2022
Jennifer Gagon, my Service advisor was fantastic. She was very attentive and professional. She listened to my problem and had the vehicle finished before the estimated delivery time. Everything was perfect. very attentive and professional. She listened to my problem and had the vehicle finished before the estimated delivery time. Everything was perfect. More
by ayzx10
Employees Worked With
Jennifer Gagon
January 27, 2022
This dealership is amazing!! Jennifer my service advisor is fantastic got me right in an got the job done fast!! I also got a full explanation of services that need done!! Thank you Jennifer is fantastic got me right in an got the job done fast!! I also got a full explanation of services that need done!! Thank you Jennifer More
by Denise Long
Employees Worked With
Jennifer
January 26, 2022
Service was excellent after that down Hill 10 days to start work waiting for parts I told them that I would pay Airfreight bill but No Then they did not here the tools to put the Transmission together Wo start work waiting for parts I told them that I would pay Airfreight bill but No Then they did not here the tools to put the Transmission together Worst shop I have ever worked with service writer Caryl was very good then Down Hill would not ever use them again truck only had 3400 miles on it Shop management very Poor More
by butchdekker you may its o
Employees Worked With
Caryl was very good after that very Poor
January 26, 2022
They got me financed on a new car with a decent interest rate when my credit was not good at all. The service department is prompt, efficient and courteous. I highly recommend Auto Nation Gilbert. rate when my credit was not good at all. The service department is prompt, efficient and courteous. I highly recommend Auto Nation Gilbert. More
by bzunigainaz
Employees Worked With
Carol
January 24, 2022
I recently had an oil change done. The service was completed in a very timely manner. However, trying to check out was horrible. I walked in to pick up my car but my service advisor was helping someon completed in a very timely manner. However, trying to check out was horrible. I walked in to pick up my car but my service advisor was helping someone else. I understood and waited. She was obviously having a problem and kept getting up and walking away. She never once made contact with me or acknowledged that I was waiting. The advisor next to her looked at me and said she would “try” to help me once she was finished with what she was doing. She was not helping anyone else and knew I was there to pick up my car. She also got up and walked away about 3 or 4 times. It wasn’t until a third advisor on the other side came over and helped that I was able to get checked out. I stood there for about 20 minutes before being helped. Even the folks at the cashier side were not helpful. I work in customer service and would never have let a customer just wait without trying to help…. Whether my customer or not. I bought my car at this dealer and have gotten all my services done here but I don’t think I will be returning. I recommend setting up a different way of checking out than waiting a service advisor that doesn’t provide service. I commend the third advisor that finally did help me out… he happened to be new. More
by Azucena
Employees Worked With
Kiara R
