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AutoNation Buick GMC West Sahara
Las Vegas, NV
512 Reviews
AutoNation Buick GMC West Sahara carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in LAS VEGAS. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Buick and GMC, at AutoNation Buick GMC West Sahara, we have competitive lease specials on new Buick and GMC vehicles. AutoNation Buick GMC West Sahara also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 512 reviews
March 19, 2022
I SPENT 4 PLUS HOURS SITTING AT THE SALES DESK TRYING TO TAKE DELIVERY, AT ONE POINT ABOUT IN THE MIDDLE OF THE WAIT A CUSTOMER ONE TABLE AWAY GOT INTO VA VERY HEATED ARGUMENT WITH THE F AND I MAN AND WAS TAKE DELIVERY, AT ONE POINT ABOUT IN THE MIDDLE OF THE WAIT A CUSTOMER ONE TABLE AWAY GOT INTO VA VERY HEATED ARGUMENT WITH THE F AND I MAN AND WAS YELLING AT TOP OF HIS VOICE FOR A LONG TIME AND CURSING VERY LOUDLY. FINALLY THE EMPLOYEE CALLED THE POLICE AND TWO METRO OFFICERS ARRIVED AND THE CONVERSATION SEEMED TO CALM DOWN. THEN THE OFFICERS LEFT AFTER THE IRATE CUSTOMER LEFT. THEN I HAD TO WAIT ANOTHER 45 MINUTES TO SEE THE F AND I MAN SO HE COULD CALM HIMSELF DOWN AFTER THE VERBAL ALTERCATION.. SURLEY THERE WAS A PROBLEM AT AUTONATION WITH THIS CUSTOMER. LOOKS VERY BAD TO HAVE THIS HAPPEN IN YOUR OFFICE WITH A CUSTOMER WHO WAS YELLING AND SCREAMING WITH PROFANITYS SO ALL COULD HEAR. THE BLAME IS ON YOU TO LET THIS HAPPEN. W. BERT HUNN More
by DAHUNN2000
Employees Worked With
KATHIE SALERA DONALD ANDERSON
March 18, 2022
Great staff very friendly and helpful. However, after having my vehicle for a week two out of three of my issues were not resolved and I made it clear I was planning a 1400 mile road trip. However, after having my vehicle for a week two out of three of my issues were not resolved and I made it clear I was planning a 1400 mile road trip. Now I’m 1400 miles from home and my car is being serviced at another Buick dealership. I’m disappointed but I understand things happen and I always had great service from them in the past so I’m willing to give them another chance, especially since the service staff is so accommodating and helpful. The mechanics need to pay more attention to their work before releasing the cars they service. More
by deborahilogan
Employees Worked With
Armando
March 18, 2022
Great staff very friendly. My car is being service for 19 years there but last time was bad news they forget to go with the manufacture intervals to replaces parts. That put me My car is being service for 19 years there but last time was bad news they forget to go with the manufacture intervals to replaces parts. That put me a great danger!!!! My car is always service at that dealership. So, this time was bad, but it is fix now. More
by phivia
Employees Worked With
No name was not his fault
March 14, 2022
Poor communication! As the customer, I needed to always call dealership on the status of my vehicle and also to re-new my service loaner. In addition, when messages were As the customer, I needed to always call dealership on the status of my vehicle and also to re-new my service loaner. In addition, when messages were left with service department calls were not returned. More
by star510
Employees Worked With
Mike and Armando
March 13, 2022
Took car in for oil change. They were able to fit me in on the same day my light went on. Armando was a great customer service person. Appointment was at 1:00 and they were cal They were able to fit me in on the same day my light went on. Armando was a great customer service person. Appointment was at 1:00 and they were calling me at 2:00 that it was finished. Have been going to AutoNation before it was called AutoNation because they do a great job. More
by devils26
Employees Worked With
Armando
