AutoNation Buick GMC West Sahara

I had to wait for my oil change appointment over 2 hours and had to leave. Last oil change they did not tighten the screws enough and cause oil leaks. Found this out from Ziffy Lube. Very disturbing. They u and had to leave. Last oil change they did not tighten the screws enough and cause oil leaks. Found this out from Ziffy Lube. Very disturbing. They use plastic plug as well. How can this happen? They are the experts of my car. Upsetting. More

Brian is amazing I am always in and out. This place is amazing. Thank you. This place is amazing. Thank you. More

Even though I had just a simple oil change, it was a relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the serv relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the service people were rude. Not John at AutoNation. The process was simple, and quick. So yes, I’d recommend AutoNation Buick GMC. More

We purchased a new Buick and it was a very efficient process. Everyone was friendly, knowledgeable, and helpful. process. Everyone was friendly, knowledgeable, and helpful. More

One of the only dealerships charging MSRP and not trying to charge over during these difficult times. My salesman, Eric Linares, was extremely helpful, knowledgeable, kind, and far from the traditional pus to charge over during these difficult times. My salesman, Eric Linares, was extremely helpful, knowledgeable, kind, and far from the traditional pushy car salesman. The sales manager, Christopher Ditmore, was excellent with updates, communication and went above and beyond with customer service. I highly recommend Auto Nation Buick GMC for your next vehicle. They are the real deal and don’t give you the run around like so many other dealerships I went to. Would refer all my friends here for sure! More

It’s always a pleasure dealing with AutoNation Buick GMC the helpful staff always comes through for service parts and sales thank you guys for all your hard work the helpful staff always comes through for service parts and sales thank you guys for all your hard work More

Ezekiel was very pleasant and helpful. Receiving Tanaka air bag replacement took a couple weeks (not the dealer's fault). Receiving Tanaka air bag replacement took a couple weeks (not the dealer's fault). More

Knowledgeable, friendly, no pressure sales. Ray and Mary were a huge help and pleasure to work with. Ray and Mary were a huge help and pleasure to work with. More

Car was there for over 2 weeks (waited for parts for over a month before that), was not repaired (was in the worse shape than when I dropped it off) and had to be transferred to another dealership to complet a month before that), was not repaired (was in the worse shape than when I dropped it off) and had to be transferred to another dealership to complete the repairs (where I had to wait another 3 weeks and pay out of pocket for rental). Impossible to get hold of anyone at the service department to get an update on whats going on. Was misinformed several times trying to get any information from Armando. At the end I was told not to bring my car back to them gain (even though they sold the car and warranty to me)... More

Had new service writer on this service experience. EZE turned out to be a pleasure to deal with. He advised me as to what services should be completed and why… EZE turned out to be a pleasure to deal with. He advised me as to what services should be completed and why… More