AutoNation Buick GMC West Sahara

There awesome at GMC West got me in without an appointment battery was dead and they got me on my way. appointment battery was dead and they got me on my way. More

Customer service was not good. Would not communicate when told someone would get back with us. Had to leave messages through an answering machine and by text. When they would commu Would not communicate when told someone would get back with us. Had to leave messages through an answering machine and by text. When they would communicate it was by text only. We expected a call to go over the issue that was diagnosed on our vehicle and to discuss how to move forward. We received a text with a screen shot of the issue and a cost. Which the cost was absolutely outrageous but it is a dealership so we understand they mark up the cost. We’ve had our vehicle serviced for an oil change in the past here and had no issues. However when bringing it in for service we were told we would have it back that night. Didn’t hear anything until late that afternoon (after leaving messages cause we had not heard back by 3pm like the told us they would call) which was by text that they need more time they just now put it back to be diagnosed and he needed more time. Which is fine. However they still did not communicate to us and we had to keep calling and finally received our car back a couple days later. We will no longer be bringing our vehicle into this location. We will also spread the word about the outrageous cost and poor customer service. Granted it may have only been our representative that we were dealing with. More

Brain and Ezequiel helped me with a warranty issue on the back window of my 2020 1500 Sierra GMC Truck. They worked hard to ensure the company honored their work and got me back on the road the next day back window of my 2020 1500 Sierra GMC Truck. They worked hard to ensure the company honored their work and got me back on the road the next day More

This was the best car-buying experience I have ever experienced. My sales person continued to work diligently over several weeks to find me the right car. He was friendly, courteous and did not try to experienced. My sales person continued to work diligently over several weeks to find me the right car. He was friendly, courteous and did not try to push me into a car that wasn't what I was looking for. When I finally found one I loved, the finance team put together a deal I felt very pleased with. Post sale, the service has been just as great. Highly recommend this dealership to anyone looking for a car. More

This is a dealership with fantastic employees, from our arrival everyone was very attentive. Stephen Lubawy was awesome and patient with us, explained everything to us in detail. The GM Jim also took the t arrival everyone was very attentive. Stephen Lubawy was awesome and patient with us, explained everything to us in detail. The GM Jim also took the time to sit with my family and provide us with some options, great guy! More

Great experience work with Auto Nation. Brian Gonzales was the man! Will definitely look here first next time I'm looking for a vehicle. Brian Gonzales was the man! Will definitely look here first next time I'm looking for a vehicle. More

Very helpful and friendly, especially my sales rep Conner. They brought in a truck for me from Reno which I wound up buying. Great experience. Conner. They brought in a truck for me from Reno which I wound up buying. Great experience. More

My Service Advisor Armondo is the Best. !! Patient and Knowledgeable about my Truck and Always Greet me with my name !! Patient and Knowledgeable about my Truck and Always Greet me with my name More

Everyone was I dealt with were great. It was a quick process getting through all the paperwork. Stephen was great and the vehicle I purchased is fantastic. I would definitely recommend th It was a quick process getting through all the paperwork. Stephen was great and the vehicle I purchased is fantastic. I would definitely recommend the dealership to my friends.Sincerely Ron Martines More

My service advisor Citlalic was awesome. She kept me informed on the progress of my vehicle and called as sone as it was ready. She even sent the courtesy drive to pick me up at my work. Top She kept me informed on the progress of my vehicle and called as sone as it was ready. She even sent the courtesy drive to pick me up at my work. Top level customer service! More