AutoNation Buick GMC West Sahara

Went in for an oil change and oil filter. When I was told the car was ready, the service rep. advised me that the "Low Oil Pressure" light was on and that maybe the sensor (which had been re When I was told the car was ready, the service rep. advised me that the "Low Oil Pressure" light was on and that maybe the sensor (which had been replaced in 11/22} might be off. But disregard it unless it starts bothering you. Otherwise they will recheck it with next oil change. So I paid my bill got in the car and of course the message shoowed up on my dashboard but what I didn't expect was a ding, ding, ding constantly going off. I went back into the service dept. and said I was not going to drive my car like that. He told me that they would probably have to replace the sensor and it would take about 4 hrs. but that the sensor would be under warranty and not cost me anything. The courtesy driver drove me home and a couple hours later Jon called that it was a faulty filter that they installed causing the problem and the car was fixed and Kenny the courtesy driver would pick me up. Its been a few days since I have been driving my car and so far so good. I hope the car is OK now. More

The service I requested was performed as requested with no attempt at upselling. The car was returned washed and ready to. go. no attempt at upselling. The car was returned washed and ready to. go. More

My 1st experience at this location. Top-notch! Brian was great and the wait time more than reasonable. Top-notch! Brian was great and the wait time more than reasonable. More

Went to the Auto Show at the Orleans and purchased a car. Really great show where you can look at and drive several cars. A hassle free experience that was done very smart. Combine all that on top of a frie Really great show where you can look at and drive several cars. A hassle free experience that was done very smart. Combine all that on top of a friendly and helpful salesman. More

I went into the dealership by accident, as I was looking for another business. Guy asked me if I needed help and I told him I was lost looking for another place and he had exactly what I was looking for, in for another business. Guy asked me if I needed help and I told him I was lost looking for another place and he had exactly what I was looking for, in a car. They were fast and courteous. More

Purchased vehicle in 2021. Purchase and trade in experience was excellent. Service of the vehicle has been excellent from the drop off to the pick up. Also the phone service Purchase and trade in experience was excellent. Service of the vehicle has been excellent from the drop off to the pick up. Also the phone service reps have been excellent! More

Everyone was super helpful, made me feel comfortable with dealing with purchasing a car, my first time.. dealing with purchasing a car, my first time.. More

I purchased my vehicle from this location back in 2020. I visit the service department for required maintenance. Brian is absolutely wonderful. He always provides friendly and efficient customer service. I visit the service department for required maintenance. Brian is absolutely wonderful. He always provides friendly and efficient customer service. More

Very responsive general manager, excellent sales representative, and helpful and prompt service department. We love our new car and are very pleased we bought it from AutoNation. representative, and helpful and prompt service department. We love our new car and are very pleased we bought it from AutoNation. More

My car battery died soon after I had filled up the tank. When I picked up the car after a 45k maintenance service, the gas tank was nearly empty. That is not cool. Plus they never even checked and balanc When I picked up the car after a 45k maintenance service, the gas tank was nearly empty. That is not cool. Plus they never even checked and balanced my tires (I know since the tire pressure was off and it did not change) More