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AutoFair Volkswagen of Nashua

Merrimack, NH

4.7
323 Reviews

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 323 reviews

November 21, 2023

Nick was professional and answered my questions. All of your staff is great. Your showroom is beautiful. More

by Jeanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 21, 2023 -

AutoFair Volkswagen of Nashua responded

Jeanna, we're glad to know Nick and our team at Autofair Volkswagen of Nashua were able to assist you effectively. Thanks for your kind words about our showroom too!

November 17, 2023

Service was great! I had a coupon for an change $30. I got a synthetic oil change for $30 which is unheard of. The gentleman checking me in was great! He was very frien More

by Buggypie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen at front desk
Nov 20, 2023 -

AutoFair Volkswagen of Nashua responded

We're so glad to know you had a great experience with us at Autofair Volkswagen of Nashua! We always aim to provide friendly and helpful service. Looking forward to seeing you again for your next oil change or any other needs!

November 16, 2023

Jonathon and Rob were so easy to work with Jonathon made the whole process painless and Rob explained everything. Highly recommend both More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon wallace
Nov 17, 2023 -

AutoFair Volkswagen of Nashua responded

Wendy, we're delighted to know that Jonathon and Rob made your experience at Autofair Volkswagen Of Nashua a smooth one. Thanks for the recommendation!

November 15, 2023

Great customer service, they got my vehicle seen in a very timely manner and are very reliable More

by pjkalenoski6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 16, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for your kind feedback for the Autofair Volkswagen Of Nashua team! We appreciate your support and are here to help with any of your future service needs.

November 15, 2023

Jordan Thomas helped me get the vehicle I wanted without any problems and the entire AutoFair staff was very helpful I highly recommend this dealer More

by Leonardo_orduno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Thomas
Nov 16, 2023 -

AutoFair Volkswagen of Nashua responded

Leonardo, we're delighted to know that Jordan and the AutoFair team were able to assist you in finding your desired vehicle. Thanks for recommending Autofair Volkswagen Of Nashua!

November 15, 2023

The sales team is nice but they wait like sharks by the door. My experience with the final numbers guy was annoying. He was incredibly pushy and made the process frustrating instead of fun. Service departm More

by aamico179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Nov 16, 2023 -

AutoFair Volkswagen of Nashua responded

We're sorry to read about your mixed experience with us. We aim for a friendly, non-pressuring sales environment and an efficient service department, so it's disappointing that we didn't meet those expectations this time around. Your feedback is valuable in helping us improve our customer experience moving forward. If you'd like to discuss any of these issues further or have other concerns, please don't hesitate to reach out directly at your convenience. Thank you, John Otis - Service Manager - 603 943 8740

November 01, 2023

We were very comfortable working with the folks here. They were very professional, worked hard to meet our needs, listened to what our needs were, and ultimately met them. At no time did we feel pressure More

by Captaindoug154
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch
Nov 02, 2023 -

AutoFair Volkswagen of Nashua responded

We're delighted to know you felt comfortable and well-served by our team at Autofair Volkswagen Of Nashua. We always aim to deliver top-notch service. Thanks for your feedback!

October 30, 2023

Great customer service. John was very professional and knowledgeable. Highly recommend Autofair vw. Great job! Thank you. More

by Brett R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 30, 2023 -

AutoFair Volkswagen of Nashua responded

Brett, we're glad to know you had a great experience with John at Autofair Volkswagen Of Nashua. Thanks for the recommendation and your kind words!

October 29, 2023

Good customer service and good preused car certification from VW. The service department is also very good. More

by Nevz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell, Kerry
Oct 30, 2023 -

AutoFair Volkswagen of Nashua responded

Congratulations on your certification from VW! Our team at Autofair Volkswagen Of Nashua is honored to receive your kind comments about their service. Thanks for stopping by to share your experience with us!

October 28, 2023

Jonathan was awesome and would recommend him my experience Was very good would recommend Him More

by Joe.bov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 30, 2023 -

AutoFair Volkswagen of Nashua responded

Joe, we're delighted to know that Jonathan provided an awesome experience for you at Autofair Volkswagen Of Nashua. Thanks for this recommendation - enjoy the ride!

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