AutoFair Volkswagen of Nashua

Very friendly staff... minimal waiting time I do not take my auto anywhere else for service.Trust their knowledge and opinions. They keep you informed about service my auto anywhere else for service.Trust their knowledge and opinions. They keep you informed about service More

Volkswagens hold no value, tried to turn my 2017 Passat in 7 months early only having 14k miles they gave me an estimate 7200 dollars below what it would take to come out of my lease. Just ridiculous! in 7 months early only having 14k miles they gave me an estimate 7200 dollars below what it would take to come out of my lease. Just ridiculous! More

Erik and Bill were great in helping my daughter and myself getting a good deal on a 2017 Jetta. Will gladly do business again wit AutoFair Manchester. Thanks myself getting a good deal on a 2017 Jetta. Will gladly do business again wit AutoFair Manchester. Thanks More

Andrew is super personable and full of energy. Frank is always smiling, beautiful service department and the team is just awesome. Super quick and painless! always smiling, beautiful service department and the team is just awesome. Super quick and painless! More

Awesome staff! Very welcoming and friendly, and not invasive and fake friendly like most dealerships. Bob made us feel like we’ve known him forever and it was comforting. Also, best deal around! Thank invasive and fake friendly like most dealerships. Bob made us feel like we’ve known him forever and it was comforting. Also, best deal around! Thank you Bob Smith and everyone at Volkswagen of Nashua! More

Thank you for your contribution to the facilitation of my vehicle sale. I appreciate the collaborative effort that allowed me to end my day with the visual of my car. When you took the turn I realized it wa vehicle sale. I appreciate the collaborative effort that allowed me to end my day with the visual of my car. When you took the turn I realized it was my car you was bringing to deliver the paperwork. I was so grateful and thankful for that moment. Now I am going to fulfill my end and position myself so that my payments will be shortened and my loan length will be lessened. My future vehicles are the Cadillac Escalade Platinum, white in color. I envision this manifesting in 24 months. Please share my appreciation with the other team members and extend to them my deepest respect and acknowledgement of the professionalism and organizational excellence. Best and thanks, Kevin Wayne Thomas The Big Motivator More

Fair on trades - but anticipate the sale price to shift This dealership was okay to work with. I have worked with several in the area during this car buying process. AutoFair was fair on my trade in value, This dealership was okay to work with. I have worked with several in the area during this car buying process. AutoFair was fair on my trade in value, but I was definitely lured in with a low online price offering very competitive financing rates. What you see online is definitely not what you get, so buyer beware. I was able to get better pricing at two other dealerships, so I did not buy from AutoFair. More

Best car buying experience ever!!! I just leased a new VW from Josh L at Autofair VW and it was the best car buying experience I have ever had. I highly recommend this dealer. Ask for I just leased a new VW from Josh L at Autofair VW and it was the best car buying experience I have ever had. I highly recommend this dealer. Ask for Josh he is the best!!! More

We drove from Maine to purchase a new car for my daughter that had just had her car totaled, and it was definitely worth it! Thank you Erick for making this experience such an ease and a pleasure, I would de that had just had her car totaled, and it was definitely worth it! Thank you Erick for making this experience such an ease and a pleasure, I would definitely come back! More

Classic Bate and Switch on Trade in Value I went to the Autofair VW web site to seek out the trade value for my car, a low mileage 2018 Golf R. I got back estimates ranging from $33k (clean) I went to the Autofair VW web site to seek out the trade value for my car, a low mileage 2018 Golf R. I got back estimates ranging from $33k (clean) to $34.3k (outstanding). My car objectively falls within the description of those two ranges. To be sure that this wasn’t a gimmick, I emailed the dealership to ensure this offer was legit before I drove 60 miles to Autofair. I exchanged emails with Camie Johnson who assured me the estimates provide in the email “will stand”, and that I should see the used car manager Jean Turgeon at 10 am the next day. I showed up at 10 and found Mr. Turgeon to be quite abrupt and ill prepared. He had no knowledge of my email, and said over and over that he just got in. I’m not exactly sure why he wasn’t prepared as I had scheduled the appointment, but he nevertheless took a few minutes to look at the car, looked at his computer, and told me my trade was worth $31,000 – between $2k and $3.3k less than the offer I received on the internet. His explanation was that the numbers in the email were dealer retail. This is wrong for two reasons. First, the Edmunds estimate I received from the dealership clearly states that it’s the TRADE value of the car, not private party or dealer retail. Secondly, Ms. Johnson emails from the previous evening confirmed that those were the range of trade values I can expect. I wasted an entire morning because I fell for the shameful bate and switch perpetrated by this dealership. Bottom line - DON'T BELIEVE ANYTHING YOU RECEIVE ONLINE FROM THESE HOOLIGANS. More