AutoFair Volkswagen of Nashua
Merrimack, NH
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I want to commend our sales rep Vaughn. His knowledge of the different models of Volkswagen was very extensive. He was polite and courteous. I also want to commend Austin for his quick and His knowledge of the different models of Volkswagen was very extensive. He was polite and courteous. I also want to commend Austin for his quick and thorough work with paperwork. and finding us the best financing option. A++ To you both! We love our new vdub, excellent! More
Initially sent me away over a $2k difference in price. Then called me back to offer to split the difference. I wish I’d never gone back. It is a 45 min drive from my home. They didn’t deliver the car unti Then called me back to offer to split the difference. I wish I’d never gone back. It is a 45 min drive from my home. They didn’t deliver the car until a week after purchase (but they cashed my check immediately). Then, when my son picked it up, they only gave him one key fob. And the inspection sticker is for NH even though I live in MA and the car is registered in MA. I inquired at the onset about their ability to get the MA paperwork completed and they said “no problem.” Previously , when I purchased a vehicle in NH, they delivered it in 2 business days, complete with both fobs, registration and the MA inspection sticker. I asked about the other key fob and thus far, they have ignored me. No answer, not even a “checking into it.” Horrible buying experience. I’ve purchased many, many cars in NH, MA, even AZ and never have I been this disappointed and upset by an interaction with a dealer. More
John was attentive and greeted me right away. I came in multiple times to test drive and was not pressured but given the correct amount of attention. He was very responsive and helpful. Overall I came in multiple times to test drive and was not pressured but given the correct amount of attention. He was very responsive and helpful. Overall the purchase process went smooth and the finance process went fairly quick. More
Matt was knowledgeable, personable and helpful. He detailed my options and was able to coordinate the work so I had my car back the same day the work was performed. I appreciated his service. He detailed my options and was able to coordinate the work so I had my car back the same day the work was performed. I appreciated his service. More