AutoFair Volkswagen of Nashua
Merrimack, NH
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I have prepaid for my vehicle maintenance service for my 2018 Tiguan SEL and now for my 2021 Passat SE. I'm not sure how cost effective it is, but I do like the idea of driving in, getting the work done, an 2018 Tiguan SEL and now for my 2021 Passat SE. I'm not sure how cost effective it is, but I do like the idea of driving in, getting the work done, and then just driving out and saying, "See you next time!" The service advisors have all been wonderful to work with. I can call with any service-related questions and they always have or get an answer for me. I've been able to drive in most anytime if I have what seems to be a minor issue, such as the tire pressure warning light coming on for some unknown reason. I never feel like anyone is trying to convince me I need something I don't or trying to upsell me to something "better." I've been really happy with the dealership and will keep going back. More
I’ve been using Autofair VW of Nashua for a few years since having a bad experience at a closer location thru a different dealer. The service is incredible, customer service is top notch and always well since having a bad experience at a closer location thru a different dealer. The service is incredible, customer service is top notch and always well worth the additional driving time. Very happy with my current car, but when the time comes, I absolutely plan to go thru this team! More
I purchased a first car for my teenager at Auto Fair Volkswagen. It should have been a great experience but instead it was one of the worst customer service experiences I have ever had! I had to return Volkswagen. It should have been a great experience but instead it was one of the worst customer service experiences I have ever had! I had to return the vehicle four times for simple things they agreed to at the time of purchase. I had to deal with five different people to include the General Manager. After the fourth return it was still not right. Save yourself the aggravation and disappointment and shop somewhere else! More
All staff was very helpful, courteous and professional. The facility was designed nicely and clean. Jordan was fun to work with and efficient. The facility was designed nicely and clean. Jordan was fun to work with and efficient. More
Very friendly, honest, helpful, and patient. It was a pleasure to work with them on purchasing a pre-owned vehicle and trading in my old vehicle and getting financing in place. Will gladly work with the pleasure to work with them on purchasing a pre-owned vehicle and trading in my old vehicle and getting financing in place. Will gladly work with them again. More
Went in for my 20k miles scheduled maintenance. Ended up seriously upgrading and buying another car and taking it home within 2 hours. This has been the 6th car I’ve bought from Autofair seriously upgrading and buying another car and taking it home within 2 hours. This has been the 6th car I’ve bought from Autofair More