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AutoFair Volkswagen of Nashua

Merrimack, NH

4.7
323 Reviews

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 323 reviews

July 19, 2022

Naudia isa great service representative. Always a pleasure to work with her. Quick, efficient and so helpful! More

by kmadli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naudia
Jul 19, 2022 -

AutoFair Volkswagen of Nashua responded

Thanks so much for giving Naudia a shoutout! We're pleased to hear you can always count on us. Have a great day! - The Autofair Volkswagen Of Nashua Team

July 16, 2022

Great dealership. Bought my Atlas at the dealership, have used their service department and have had great maintenance done. Service advisor and technician are knowl More

by IRA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Guy, Nick, Julian
Jul 18, 2022 -

AutoFair Volkswagen of Nashua responded

Thank you for putting your trust in Otis and the Autofair Volkswagen Of Nashua service team. It means a lot that you're happy and we hope to see you again next time. Have a great day!

July 10, 2022

Outstanding prompt and professional service . Luis who I dealt with was extremely knowledgeable and friendly. I would recommend him to anyone More

by Shacknh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendes
Jul 11, 2022 -

AutoFair Volkswagen of Nashua responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Autofair Volkswagen Of Nashua team. Drive safely, and we hope to see you back again down the road!

July 09, 2022

Makayla was great. The sales experience was relaxed and the communication was excellent. I couldn't ask for anything more from the dealership. More

by Seth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayla, Clive and Kerry
Jul 11, 2022 -

AutoFair Volkswagen of Nashua responded

Seth, thanks so much for this great rating and review! We're delighted you enjoyed working with Makayla - we will pass your kind words along. - Autofair Volkswagen Of Nashua

June 28, 2022

So I currently have been fighting with this company because I need a total refund on my premium vehicle maintenance plan due to my vehicle being a total loss. I’ve been calling them and they won’t answ More

by thomas_pelletier
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance managers
Jun 28, 2022 -

AutoFair Volkswagen of Nashua responded

Thomas, I understand it has been frustrating getting the refund processed. We have reached out to the company on your behalf to try and assist with this. Hopefully, there is a resolution soon. We will keep you updated as we are updated. I have also provided my direct number here if you would like to call me in the meantime. Thank you, Dakota Derego - Finance Director 603 943 8730

June 24, 2022

I gave you 5 stars because of Tony Mango he took his time to explain a lot of things and show me something in my car that I did not know about. Tony is very knowledgeable about VW as well. I didn’t have to w More

by Patriotswickedpissah12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mango
Jun 27, 2022 -

AutoFair Volkswagen of Nashua responded

While we are glad to hear that you had a successful service experience working with Tony, the rest of your feedback is disappointing to receive. We strive to deliver seamless and accommodating service, and it is concerning to see that we have left the wrong impression. I would appreciate the chance to speak with you so I can better understand what happened here and see what more I can do to help. If you are willing to discuss this further, please feel free to give me a call. Thank you, Mike Miller - Sales Manager - 603 943 8717

June 08, 2022

They were very accommodating and squeezed me into a busy day when I had a flat tire. They went above and beyond, very professional, and charged a very fair fee. More

by foleyc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 04, 2022

Mr. Mendenhall was great. He was absolutely amazing, patient, and understanding. The process was very pleasant and the satisfaction was unparalleled , going above and beyond. He made the process extreme More

by bbbadad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John M
Jun 04, 2022 -

bbbadad responded

Excellent job!

May 30, 2022

Nick Petrain is great to work with. He spoke to me of work done and upcoming issues More

by patcasey88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Petrain
May 27, 2022

I always receive excellent service & the repairs are done promptly & correct. I won’t go anywhere else for my car’s maintenance. More

by Cindyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Otis
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