AutoFair Volkswagen of Nashua

This was probably the best car buying experience I have had. Everything my wife was looking for in a vehicle they provided. Our salesman Andrew was fantastic I would highly recommend him to my friends. had. Everything my wife was looking for in a vehicle they provided. Our salesman Andrew was fantastic I would highly recommend him to my friends. More

This review relates mostly to the service department, which is excellent. Unfortunately the sales department did not really stand out from the pack in their methods/tactics (at least in 2023), no worse t which is excellent. Unfortunately the sales department did not really stand out from the pack in their methods/tactics (at least in 2023), no worse than average but not stellar either. I can only speak as a customer who purchased extended service coverage but I have been well taken care of, and given warranty coverage for problems that I know other dealers have not covered, at least from my research. Both John and Nick were great to work with and very professional, with good advice. They worked with me twice to arrange a loaner car which was always ready to go. I can’t really speak for the pricing since most of what I’ve had done has been covered through the service contract after I bought the car there. More

Great experience walking in until meeting Kerry the sales girl. Rude and unproffesional. Dealership was recommended to me but Kerry was aggressive and inappropriate. Reached out to management and they did no girl. Rude and unproffesional. Dealership was recommended to me but Kerry was aggressive and inappropriate. Reached out to management and they did not want to deal with it. Sad! More

Worked with me to secure a car as soon as possible. Vaughan was knowledgeable and efficient. Vaughan was knowledgeable and efficient. More

Good service. The only thing I noticed was that the invoice indicated a multipoint inspection was performed, but did not indicate what was inspected. The only thing I noticed was that the invoice indicated a multipoint inspection was performed, but did not indicate what was inspected. More

Service department is very attentive to customers’s requests. No surprises at checkout with full details on what was performed. requests. No surprises at checkout with full details on what was performed. More

Address the problem quickly and repaired quickly, but did not keep the car clean and did not do a test drive not keep the car clean and did not do a test drive More

I was told a shuttle would be provided but when i went they said they wont. Also, told one of the repair I booked for was not available and I was not informed about that before. Even didn't get any text o they said they wont. Also, told one of the repair I booked for was not available and I was not informed about that before. Even didn't get any text or email confirming the appointment. Also, when requested to charge my car, they just opened the charging flap and left it without connecting charger. Lot of negative experiences in one visit More

Great service department did a great job on my wheel bearings got my truck back to me same day I went in. bearings got my truck back to me same day I went in. More

Good Manor in presenting vehicles very informative. Very neat operation continued working to make a deal days after we had left the dealership. Very helpful in setting up a lease, which I have never ha Very neat operation continued working to make a deal days after we had left the dealership. Very helpful in setting up a lease, which I have never had previously good overall experience More