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AutoFair Volkswagen of Nashua

Merrimack, NH

4.6
349 Reviews

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 349 reviews

July 14, 2025

Exceptional customer service. Thorough attention to buyers wants and needs. Timely and friendly service. Highly recommend! More

by amandaleeconnections
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 15, 2025 -

AutoFair Volkswagen of Nashua responded

We're delighted to hear that our team delivered such a successful purchase experience! Thank you from all of us at AutoFair Volkswagen of Nashua.

July 11, 2025

Autofair Volkswagen is a great place to have your car serviced. Everyone is friendly & courteous, they go out of their way to help you. They always do a great job to keep my car in good running condition More

by Cindyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jul 11, 2025 -

AutoFair Volkswagen of Nashua responded

It is terrific to hear that Bill and the rest of the team took such great care of you and your vehicle, Cindy! Thank you for your business and for sharing your experience - we are grateful to have you as a customer. See you next time at Autofair Volkswagen of Nashua!

June 17, 2025

Great job. Just a basic service. Done promptly and at a fair price. I will be back. More

by elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 17, 2025 -

AutoFair Volkswagen of Nashua responded

Elvis, we appreciate the fantastic review of Autofair Volkswagen of Nashua!

June 11, 2025

Nick was thorough in explaining my a/c problem. Unhappy they were unable to find leak without spending many mor dollars . More

by Ritamarchese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petrain
Jun 12, 2025 -

AutoFair Volkswagen of Nashua responded

Rita, thank you for sharing your feedback. We're glad Nick was able to assist with explaining the issue at Autofair Volkswagen of Nashua, and we understand your frustration regarding the leak diagnosis. Please feel free to reach out if there's anything else we can do!

May 21, 2025

I purchased my first VW Jetta. I left the dealership later in the evening. I did not have an inspection sticker placed nor was there a license plate/temporary plate provided for th More

by Erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelby
May 21, 2025 -

AutoFair Volkswagen of Nashua responded

Erin, I'm sorry to hear about the inconvenience you experienced. We should have ensured everything was in order before you left our lot, and I apologize for any oversight on our part. If there's anything else we can do to assist, please feel free to reach out. Thank you, Shawn Homan - Sales Manager - (603) 943-8728

April 16, 2025

Fairly hassle free and willing to find you the car you want within a reasonable time period. More

by Beninckam99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Patterson
Apr 16, 2025 -

AutoFair Volkswagen of Nashua responded

Thank you for choosing Autofair Volkswagen of Nashua, we appreciate your positive feedback!

April 14, 2025

Unfortunately I can't recommend the dealership for service. They over torqued my log nuts on my last tire rotation badly! I had a heck of a time putting on my summer tires. Beyond that when we purchas More

by Denizen121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Otis
Apr 14, 2025 -

AutoFair Volkswagen of Nashua responded

It's disappointing to hear about the issues you've encountered with our service. We strive for precision and attention to detail, so it's concerning that we've fallen short in your experience. I appreciate you acknowledging our efforts to rectify past mistakes, but understand why you'd feel hesitant now. If you're open to discussing this further or have any other concerns, please reach out directly at your convenience. Thank you, John Otis - Service Manager - 603 943 8740

April 08, 2025

I bought and have all my service done at Autofair. They gave always been courteous and efficient. I would recommend this dealership highly. More

by mundoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 09, 2025 -

AutoFair Volkswagen of Nashua responded

Thank you for your recommendation! We're delighted to hear that you've had courteous and efficient experiences with our team at Autofair Volkswagen of Nashua. We look forward to continuing to serve you in the future!

March 25, 2025

This was probably the best car buying experience I have had. Everything my wife was looking for in a vehicle they provided. Our salesman Andrew was fantastic I would highly recommend him to my friends. More

by mctaggartm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 26, 2025 -

AutoFair Volkswagen of Nashua responded

We're delighted to hear that Andrew and the team at Autofair Volkswagen of Nashua provided such a positive car buying experience! Thank you for recommending us, and we hope your wife enjoys her new vehicle.

March 21, 2025

This review relates mostly to the service department, which is excellent. Unfortunately the sales department did not really stand out from the pack in their methods/tactics (at least in 2023), no worse t More

by James C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, John
Mar 24, 2025 -

AutoFair Volkswagen of Nashua responded

James, we're delighted to hear that our service department at Autofair Volkswagen of Nashua has taken great care of you and provided excellent support. It's wonderful knowing John and Nick were able to assist with your needs efficiently. Thank you for sharing your feedback—we hope to have the opportunity to improve your experience with the sales department in the future.

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