AutoFair Volkswagen of Nashua

The service manager gave me a quote to fix a recall of four hours on average and the car was done in about an hour very pleased with the speed in efficiency of the service department. Very professional th four hours on average and the car was done in about an hour very pleased with the speed in efficiency of the service department. Very professional thank you Russ More

I had a great experience working with the young gun, AJ, when buying my daughter a car. He’s eager to help and very responsive!! The whole team was fantastic!! when buying my daughter a car. He’s eager to help and very responsive!! The whole team was fantastic!! More

Just way to say thank you for your quick response to my issue. I couldn’t be more pleased. issue. I couldn’t be more pleased. More

Terrible business ethic. Sell broken cars for 3x their value. Car broke 6 months later. Can’t even drive it now. Claiming they didn’t know anything was wrong with it. Don’t t Sell broken cars for 3x their value. Car broke 6 months later. Can’t even drive it now. Claiming they didn’t know anything was wrong with it. Don’t trust them with your money. More

Had a difficult time getting service last year at this dealer for problems I had so went to another dealer . Gave them another chance and they were able to provide oil change same day I called. No issues dealer for problems I had so went to another dealer . Gave them another chance and they were able to provide oil change same day I called. No issues so I will give them a chance once more with future issues. New crew seems helpful and flexible. More

AJ was excellent and a great asset to the dealership! He was very professional and very helpful. AJ is a very nice person and easy to talk and get our questions answered. He was very professional and very helpful. AJ is a very nice person and easy to talk and get our questions answered. More

added a market adjustment without telling me, ceiling tile was about to fall out of the ceiling. tile was about to fall out of the ceiling. More

I reached out to Kerry regarding interest in a 2025 Golf R. I had a specific car in mind and she informed me that one was being delivered. I went to their location to place a deposit on that vehicle and I e R. I had a specific car in mind and she informed me that one was being delivered. I went to their location to place a deposit on that vehicle and I ended up purchasing the Golf R that was in their showroom. We negotiated a deal very quickly. During this process, Kerry was incredibly timely with answers to my questions. She became a trusted partner. Thank you Kerry and Vaughn! More

I do a lot of miles, so I get service about every three months. I booked a VW specified 50,000. My usual dealer charges $360. When I arrived they told me it would be $640. I swore. The intended service inc months. I booked a VW specified 50,000. My usual dealer charges $360. When I arrived they told me it would be $640. I swore. The intended service included unnecessary work including replacing the transmission fluid. The VW service schedule is mostly just an oil change and tyre rotation. The service write explained that this was The Big One. No dude, it's supposed to be a small one. The glossy flip book they use to market the unnecessary service is all up-selling. Check what the service book says before you accept what this place wants to sell you. The service writer I spoke to was not the one who booked the call. I don't remember his name, it was something south American. More

I brought my 2023 VW Taos in for an oil change and mentioned a small issue I was having with my coolant. Ben took my concerns seriously and immediately made me feel more at ease about the situation. H mentioned a small issue I was having with my coolant. Ben took my concerns seriously and immediately made me feel more at ease about the situation. He was kind, professional, and kept me updated throughout the entire process. I really appreciated how attentive and reassuring he was. Great customer service highly recommend AutoFair Volkswagen of Nashua and Ben in particular! More