
AutoFair Toyota of Tewksbury
Tewksbury, MA
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My 2004 Tacoma had a couple items that needed attention. First was the ABS light, indicating a problem with the anti-lock brake system; also the check engine light was on. Additionally I noticed that the ha First was the ABS light, indicating a problem with the anti-lock brake system; also the check engine light was on. Additionally I noticed that the hand brake would no longer prevent the vehicle from rolling while parked on a steep incline. Aurelio, my service advisor, got the truck analyzed quickly, let me know what repairs were required and exactly what the cost of each repair would be. Then he helped me decide which repairs should be done immediately and which could be postponed which was very helpful. The chosen work was completed in the time promised and I have the vehicle back. Great service! More
MacKenzie wad amazing very customer service oriented and friendly. I was waiting and she gave me an area to work for the 4 1/2 hours I was there. She did offer to have me driven somewhere and picked up, but friendly. I was waiting and she gave me an area to work for the 4 1/2 hours I was there. She did offer to have me driven somewhere and picked up, but it was just easier for me to work in one place. Just not happy with all the recalls for the tundra which is not autofairs fault More
The folks at Autofair Toyota understood my needs and was willing to get involved. Matt at the service department was top notch and the team repaired my special car with quality. willing to get involved. Matt at the service department was top notch and the team repaired my special car with quality. More
I got my Rav4 Toyotacare service at Autofair Tewksbury the other day. I'm happy the service was done as time promised. Oil change, tire rotations and inspections was done within 1 and a half hours. the other day. I'm happy the service was done as time promised. Oil change, tire rotations and inspections was done within 1 and a half hours. More
Great experience with service. I returned after not having a good experience 2 years ago however the team rectified the issue and exceeded my expectations I returned after not having a good experience 2 years ago however the team rectified the issue and exceeded my expectations More