AutoFair Toyota of Tewksbury

I recommend IRA Toyota (Tewksbury)!!! They were very helpful in helping my wife and I select the right Camry for us. The Salesperson (Steve) was the best! He was very knowledgeable about the Camry and i helpful in helping my wife and I select the right Camry for us. The Salesperson (Steve) was the best! He was very knowledgeable about the Camry and its competition. Treated us with respect and ASKED us what was important to us in a new car. We got the right car, right color, right everything, most importantly the right price. We purchased many cars in the past. This was the BEST experience we had! When we went to pick up the car every thing was perfect. Full tank of gas, plates and state inspection sticker was done, and the lovely new car smell…. Tom went over the entire car with us, showed us every button and knobs. IRA is also open 7 days a week for service. That’s a plus. I WILL BE BACK TO SEE YOU GUYS FOR MY NEXT CAR! More

I was in the market for a Toyota Prius. I started by going to the Toyota dealership right up the road (Acton Toyota). They couldn't have been less interested in selling me a car... they told me the col going to the Toyota dealership right up the road (Acton Toyota). They couldn't have been less interested in selling me a car... they told me the color I wanted with the package I wanted wasn't available for 4 weeks... I left annoyed and started surfing the internet, and found Iracars.com. Sure enough the site showed that they had the exact car I wanted! The following morning I called their phone number and was quoted a price almost $2,000 lower than the other dealership... I was told to go to the dealership and talk to the Sales Manager to finalize the deal. When I got there, they had the deal waiting for me. No tricks, nothing shady... I had the deal done in no time. When I went to pick up the car, there was a minor snag with one of the options I asked them to put in... Anthony Delvanto stepped in and took care of everything, from fixing the problem at their expense to making sure I had a loaner car during the service call... I knew I'd love the car, and now I know I'll be coming to Tewksbury for all of my future Toyotas too... More

Just bought a new Camry and dealt with salesman Jason Jarek. He was very professional and felt like my family and I were treated quite well, Would def recommend him to anyone. Jarek. He was very professional and felt like my family and I were treated quite well, Would def recommend him to anyone. More

I was told that I needed to replace both my drive belts on my truck @ $170 a peice. After research I found I only have 1 serpintine belt on my truck. They obviously either didn't know their #!* from a whol on my truck @ $170 a peice. After research I found I only have 1 serpintine belt on my truck. They obviously either didn't know their #!* from a whole in the ground or they were trying to scam another female customer. More

Ira Toyota advertises low prices that are not available. Commercials say "trust ira", which is absurd given their track record of deception. Commercials say "trust ira", which is absurd given their track record of deception. More

Very questionnable sales tactics including advertising cars that are not available. Sales people I dealt with were deceptive and refused access to higher level sales management. cars that are not available. Sales people I dealt with were deceptive and refused access to higher level sales management. More

I had to hire an attorney to force IRA TOYOTA of TEWKSBURY, MA to return my elderly mother's deposit. Salesman MIKE IVOS tried to strongarm my mom into taking delivery of an improperly equipped veh TEWKSBURY, MA to return my elderly mother's deposit. Salesman MIKE IVOS tried to strongarm my mom into taking delivery of an improperly equipped vehicle. Sales Mgr JOHN MARTIN claimed to my attorney that there was a misunderstanding and that a side deal or separate deal existed for the optional equipment. Let me ask you, who buys a new vehicle and executes a side deal for optional equipment?! I believe that IRA TOYOTA of TEWKSBURY engages in unfair and deceptive practices. Submit a complaint to the Attorney General's Office and the Better Business Bureau if you have a bad transaction with IRA. Watch out for IRA's tactics - the salesperson carefully detailed the vehicle on the "worksheet" but then re-wrote the vehicle features in code "FE,CV, etc" ("it's like a VIN #" said liar salesperson MIKE IVOS) on the P&S. More

This dealer let me test drive about 5 different toyotas one day, and really tried to give me a great deal one on of my favorites, I just wasn't set on the corolla so I didnt take the offer even though it w one day, and really tried to give me a great deal one on of my favorites, I just wasn't set on the corolla so I didnt take the offer even though it was a good one. They didn't give me too much pressure, just let me test drive and gave me a lot of good info. More

The first time is ok, the manager gave me a price, I did not take it. They called me again and said there would be a great deal and it was worthy to come. When I went there, the price was even higher than t not take it. They called me again and said there would be a great deal and it was worthy to come. When I went there, the price was even higher than the first time. No one could explain why they called me and what their great deal means. The sales manager talked a lot of nonsense. They were doing business like there is only one dealer in the world. More