AutoFair Toyota of Tewksbury

I went to several dealerships and spent hours at each one of them. Some of them were nice but most of them were high pressure and uncomfortable. I recieved a quote from Andrew via internet and it was lower t of them. Some of them were nice but most of them were high pressure and uncomfortable. I recieved a quote from Andrew via internet and it was lower than all the dealerships that I had spent hours in. I went to Ira and saw the sales manager Dan Gillday who was very nice. He introduced me to Brian Trebicka who answered all of our questions and was very helpful. I couldn't really inspect the truck because it was dark out. Brian let me drive it inside to inspect and introduced me to the service manger Mitch Dick. When it came to the financing there were no games or high pressure. We were offered all the extras and warranties over a nice conversation. I honestly felt bad for declining the offers be cause the finance guy really great guy and again no pressure. I look foward to buying my next vehicle at Ira Toyota/Scion of Tewksbury. I know this might sound like an add but i felt like family from the time I went in untill the time I left. More

My husband and I just purchased a 2008/Rav4 from Ira toyota of tewksbury.I traveled far from my home to this dealership because the staff was reccomended to me as being great to deal with. Matthew abbot toyota of tewksbury.I traveled far from my home to this dealership because the staff was reccomended to me as being great to deal with. Matthew abbott went out of his way to be helpful and explained everything in detail and was a pleasure to deal with.Mr fausto was equally as nice and helpful and was not pushy in anyway and I appreciated that.I will gladly return to this dealership as they made my experience a pleasant one. I would reccomend this dealership to anyone asks me. More

We had a great experience at Ira Toyota, in Tewksbury, MA. Ed Joiner was great and a lot of fun to work with. Overall I give this dealership a 5 rating. If we decide to purchase a new car in the future MA. Ed Joiner was great and a lot of fun to work with. Overall I give this dealership a 5 rating. If we decide to purchase a new car in the future, we will go to Ira Toyota in Tewksbury and request Ed for our sales person. More

Amazing car buying experience! I recently bought a New 4Runner and I can't rave enough about the phenomenal care and professionalism I received from IRA. I was a first time new car buyer and it can be an 4Runner and I can't rave enough about the phenomenal care and professionalism I received from IRA. I was a first time new car buyer and it can be an overwhelming task to find the car you want at the price you want to pay. After months of research and a few dealerships visited, IRA of Tewksbury was nearly an instant winner of my business the minute I walked in. As a car buyer, I think we instantly look for every angle of why a salesperson should have doubt cast over his credibility. We worry that we'll be "taken for a ride". Within 15 minutes of talking to my salesperson, Vincent, it was obvious that I could let my guard down. Vincent began by asking the routine questions but instead of pouncing on me as a sale, he took true interest in the experiences I'd had looking for the car I wanted. He made it a quick point to ensure IRA is not in this for a quick sale. Instead, IRA focuses on repeat business. And how would they gain my repeat business if they didn't satisfy me the first time? With that, I gave Vincent what I was looking for and before I could give him my list of "demands", Vincent was telling me what I wanted without a word coming out of my mouth...as if he could read my mind! When it came to price, there was a professional and courteous discussion before we settled on the price I wanted to pay. No screaming, no belittling me (as was the case at other places). At the end of the day, I got the car I wanted at the price I wished to pay and oh yeah, the financing was easier than the sale! And it should be noted, my credit is not great. David in the finance department. got me a rate that was less than what any other dealership got me...without even negotiating!! It must have something to do with buying power or something.... NO PROBLEM!! No HASSLE!! NO STORMING OUT!! All of which I had to do at my other dealership visits. If you're reading this review and are in the market to buy a car, guess what: You don't need to do these things either!! That's bush-league car sales and not the way it's done at IRA. Overall, a very satisfied customer! Will be back to see Vincent and David again when I'm ready for a new Toyota. -Shaun More

We recently had a problem with heat in my wife's 2005 Highlander. The original repair estimate for part and labor was over $800.00. When I called Mitch to see if he go do anything to reduce the cost Highlander. The original repair estimate for part and labor was over $800.00. When I called Mitch to see if he go do anything to reduce the cost, he lobbied Toyota to get the part for free, reducing the total cost of the repair to about $150.00. From the time of my first phone call to Mitch, to the satisfactory resolution of my issue last Saturday, Mitch was a joy to work with. He was always pleasant, positive, and empathetic. We have been bringing the car to Ira Tewksbury for the pass three and a half years. The service has always been excellent, but Mitch 'hit one out of the park' for us. As I told him on Saturday, he has a loyal customer as long as the Highlander lives. More

I was very pleased with my experience at IRA of Tewksbury. Dan the sales manager was very helpful, friendly, and nice. He and a salesman named sang, helped us get a used 07 highlander. The whole ex Tewksbury. Dan the sales manager was very helpful, friendly, and nice. He and a salesman named sang, helped us get a used 07 highlander. The whole experience was great. From the sales people to the service department, everyone was awesome. I recommend you go there for your next Toyota new or used. More

We recently purchased our 2007 4 Runner from IRA Toyota in Tewksbury MA and our Salesman Ed Joiner was outstanding, fair and polite...we would go back to IRA anytime and I would recommend Ed Joiner to anyo in Tewksbury MA and our Salesman Ed Joiner was outstanding, fair and polite...we would go back to IRA anytime and I would recommend Ed Joiner to anyone looking to purchase a new or used car. Sue and Charles Dalton Windham NH More

I bought an '07 Camry XLE last year, from Ed Joiner. Ed was very responsive to all my questions and concerns, and provided a great purchase experience. Each service appointment for my new car, and also for was very responsive to all my questions and concerns, and provided a great purchase experience. Each service appointment for my new car, and also for my 1994 Camry LE, has been completely satisfactory. Every service person I have dealt with has been friendly and competent. I have recommended Ed Joiner to my friends, and the service department to anybody who asks. More

Their sales tactics are what gives car sales people a bad name. Typical bait & switch with a quote over the internet & a completely different price when you go into the dealership. Dmitry didn't like the name. Typical bait & switch with a quote over the internet & a completely different price when you go into the dealership. Dmitry didn't like the me having printed their invoice prices off Edmund.com & tried to tell me that Edmunds pricing was not accurate, YA RIGHT!!!!!!!!!!!!!!! He didnt want me to worry about price, we would talk price later down the line after I found the exact car I wanted since the ones I was quoted prices for were apparently not around. Dmitry also tried to tell me that the $500 under invoice special price for the month that Oleg quoted to me, did not apply on the RAV 4 limited. They also like to add prices into their invoice, such as TDA . toyota dealer advertizing of around $400. I don't think so. \ I went up the street to Atamian & bought a Honda, they are pleasant , honest, no high pressure & keep their word....... More