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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.5
549 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 549 reviews

November 22, 2008

I was very pleased with my experience at IRA of Tewksbury. Dan the sales manager was very helpful, friendly, and nice. He and a salesman named sang, helped us get a used 07 highlander. The whole ex More

by davidh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gilday, Hitesh Patel, Seng
Dec 08, 2008 -

AutoFair Toyota of Tewksbury responded

David, thank you for posting this review. I'm glad you had a positive experience and I'm sure you'll be happy with our service department. Please feel free to contact us or just stop by to say hello. - Chuck Rocha, General Manager.

November 12, 2008

We recently purchased our 2007 4 Runner from IRA Toyota in Tewksbury MA and our Salesman Ed Joiner was outstanding, fair and polite...we would go back to IRA anytime and I would recommend Ed Joiner to anyo More

by DaltonandDalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Joiner
Nov 28, 2008 -

AutoFair Toyota of Tewksbury responded

Thank you so much for the feedback. Ed has been with us for almost three years now and he consistently demonstrates top notch customer service. Good luck with your 4-Runner!!!

November 11, 2008

I bought an '07 Camry XLE last year, from Ed Joiner. Ed was very responsive to all my questions and concerns, and provided a great purchase experience. Each service appointment for my new car, and also for More

by nancyb55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Nov 28, 2008 -

AutoFair Toyota of Tewksbury responded

It is great to hear that your experiences in both sales and service have been so positive. At Ira, we truly believe that your experiences in service are just as important as the initial purchase experience. I truly believe we have the best Toyota Sales and Service people in the business. Thank you for your business! - Chuck Rocha, General Manager

April 15, 2008

Their sales tactics are what gives car sales people a bad name. Typical bait & switch with a quote over the internet & a completely different price when you go into the dealership. Dmitry didn't like the More

by kvale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dmitry in Tewksbury, Oleg over the internet
Nov 25, 2008 -

AutoFair Toyota of Tewksbury responded

Kvale, I apologize for the negative experience you had at our dealership. It is never our intention to create a disconnect between our Internet department and the prices they quote and the actual experience when you come in. Unfortunately this does sometimes happen. We are a small dealership and our reputation and credibility means everything to us. Please accept my apologies and good luck with your new Honda. Please feel free to contact me directly if we can be of any assistance in the future. Chuck Rocha General Manager 1-978-863-9009

April 07, 2008

IRA claimed to have toyota tacoma 4x4 , access cab, at $19,277 - 0% financing 36 months according to a Globe at Saturday 5 April 2008. When I went to their Milford dealership on monday 7 Aril they had n More

by masco
Recommend Dealer
No
Employees Worked With
Peter Esposito
Nov 28, 2008 -

AutoFair Toyota of Tewksbury responded

I apologize for the confusion with regard to our ad in the Boston Globe. Having four Toyota dealerships in the Ira family we make every attempt to have the best selection of New and pre owned vehicles in New England. Please accept our apologies as these types of mistakes sometimes happen. We value your business and I can assure you we will do a better job for you in the future. - Chuck Rocha, General Manager

December 29, 2007

I came in to look at a Highlander and met Eric Krist. He is a great person. He showed me everything I need to know about the suv. I was comparing a few different models. After knowing about the Highlander a More

by STORMRIDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Krist
December 11, 2007

I just want to write and say that my experience with everyone at IRA Toyota was a very pleasant one. In fact, the best experience I've ever had buying a new car. First, the whole process from start t More

by jsnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Brown, Jason (Sales mgr), Hank (Fin Mgr)
December 06, 2007

I recently purchased a Toyota Camry from IRA Toyota in Tewksbury and it was a great overall experience. The salesman, Steve, was great. He worked with us to get to a payment that was within our budget a More

by tigbleau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jarek, Steve Wright
December 05, 2007

I recommend IRA Toyota (Tewksbury)!!! They were very helpful in helping my wife and I select the right Camry for us. The Salesperson (Steve) was the best! He was very knowledgeable about the Camry and i More

by HTU1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rice
December 04, 2007

I was in the market for a Toyota Prius. I started by going to the Toyota dealership right up the road (Acton Toyota). They couldn't have been less interested in selling me a car... they told me the col More

by newpriusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Delvento
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