Back

AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
565 Reviews

468 Main Street

Tewksbury, MA

01876

Directions

By Type

Showing 565 reviews

February 16, 2009

My husband and I were in the process of looking for a new car. A friend of mine had recommended Ira Toyota in Tewksbury. We live in Waltham, MA but I am so glad that we took her advice. From the time we w More

by marian mcgovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary A Kotyla
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review! Gary is one of our best employees and he is great to work with. It probably comes as no surprise that many of his customers feel the same way. Please let us know if you ever need anything! - Chuck Rocha, GM

February 16, 2009

my name is alex lopez Mr. Dmitriy was very comforting in my name is alex lopez Mr. Dmitriy was very comforting in helping my wife and me in buying a new car i would and will recommend him to anybody out th More

by lexxman173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Dmitriy Rutman
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

Thank you for your review and we are so pleased that your experience was positive. I'm sure you'll be happy with your new Toyota - Chuck Rocha, GM

February 09, 2009

There is always a fear that working with a large dealership will be an impersonal experience; however, my experience with Ira Toyota of Tewksbury was very positive. Ed Joiner, our salesman, was per More

by aug1grammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dang, Ed Joiner
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

What a great review of your experience - Thank You! Johnny and Ed are two of the best in the industry and a big reason we are so successful. Good luck with the Venza and we hope to see you soon! - Chuck Rocha, GM

February 03, 2009

Just to inform everyone. I had a terrible experience at this dealership. I am 19 and was looking to buy a 07 Toyota Tundra SR5 TRD package and they basically laughed. Well jokes on them I am sitting in a b More

by davekq22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure been awhile
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

Dave, I apologize for the poor experience you had with us. In fact, we sell to many young people who appreciate our low key approach which is so different than most of the typical auto dealers out there. I am glad you found a truck that works for you and I would extend you an invitation to use us any time you need for service, I'm sure we can make up for the poor first impression we made. - Chuck Rocha, GM

February 02, 2009

My experience in IRA Toyota of Tewksbury is terrific. Ed Joiner showed me all features of the car like a friend. Hitesh spent a couple of hours with us answering my question about finance, very nice. No pre More

by chunyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Joiner and Hitesh Patel
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

Thanks for the great review! I am very proud of both Ed and Hitesh for the manner in which they represent us and we will surely recognize them for their efforts. - Chuck Rocha, GM

January 27, 2009

I usually send my two Toyotas (2001 Camry and 2005 Sienna) to Tewksbury Ira dealer for regular maintenance for a long time. Yes, its service is expensive, but still in my expectation until yesterday. More

by YuChen_AndoverMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

Please accept my apology for the poor experience you had with our service department. I am sure once I speak to our Service Manager he will want to speak with you about this and discuss what we can do to make up for what happened. We are committed to improving your experience here and I appreciate the feedback. - Chuck Rocha, GM

January 21, 2009

This was our second Toyota purchased from IRA and while I was very satisfied last visit, this one was even better. Ed Joiner went out of his way to be friendly, informative and professional. What a rep More

by cnlpimentel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Joiner Dan Gilday
Mar 23, 2009 -

AutoFair Toyota of Tewksbury responded

Thanks for the great review! I can assure you that Ed and Danny will be recognized for their outstanding efforts. - Chuck Rocha, GM

January 13, 2009

Purchasing a car from Ira Toyota of Tewksbury was an incredible experience. I have bought quite a few cars in the last year at other dealerships but never have received the service that this establishme More

by joeabbene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fraizer,Dimitre’ Rutman,Chuck Rocha
Jan 14, 2009 -

AutoFair Toyota of Tewksbury responded

Thanks for the review Jay! We always say that distance should not stand in the way of doing business and it's great to see our employees following through with that promise. I will make sure to recognize those three outstanding employees. - Chuck Rocha, GM

January 13, 2009

My Husband and I went in to look and ended up buying a 2008 Highlander and a 2009 Tacoma. From the second we walked on the lot we were treated with respect. We were not sure what options we wanted and t More

by mhagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fraiser & Al Amrani
Jan 13, 2009 -

AutoFair Toyota of Tewksbury responded

Thanks for the nice words, and CONGRATS on the Highlander! It was a pleasure doing business with you and we will be sure to recognize our employees for their efforts. - Chuck Rocha, GM

January 11, 2009

I have to say that when I first left this dealership I was frustrated. I went back after my salesman called and talked with me. He was able to figure out exactly what I could afford to purchase on my inco More

by MJcbAlxs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Armani
...
54
...