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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
570 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 570 reviews

November 01, 2009

I did my research and noted that a couple of years back this dealership turned a corner or tried to. Many glowing five star reviews. So we went to Ira Toyota of Tewksbury to take a look at one of the cars More

by beenthere
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
a menagerie
Dec 19, 2009 -

AutoFair Toyota of Tewksbury responded

I regret that your experience was "creepie". We do our best every day to meet the needs of all our guests but that sometimes doesn't happen. If there was something specific that happened during your visit please feel free to contact me and I'd be happy to look in to it. If we can be of assistance in the future please don't hesitate to call. - Chuck Rocha, GM

October 22, 2009

As a salesman who takes great pride in the quality of his work, it's always good to find others who demonstrate the same professionalism in their work. Kenny Leung did a superb job of walking that fine line More

by jon hirshberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Leung and Hitesh Patel
Jan 02, 2010 -

AutoFair Toyota of Tewksbury responded

Jon, Thank you for the feedback. From one sales person to another, it's very gratifying for me to hear how our people are treating our customers. I will make sure Kenny is recognized for his efforts. - Chuck Rocha, GM

October 15, 2009

IRA Toyota in Tewksbury offers friendly and customer IRA Toyota in Tewksbury offers friendly and customer focused service. I was immediately greeted and linked with a friendly resource when arriving More

by Eddie2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Thiphavong/Jonny Dang
Jan 02, 2010 -

AutoFair Toyota of Tewksbury responded

Eddie, Thanks for your feedback. We try very hard to instill a culture of customer service in all of our associates and it's nice to see it paying off! - Chuck Rocha, GM

October 12, 2009

Ira Toyota 467 Main Street Tewksbury MA. 01852 and sales & lease consultant Mr. Ken S. Oeun is very understanding of what I wanted in a Scion TC. Mr. Ken S. Oeun work hard to get me the Scion TC and the col More

by tka1356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
Jan 02, 2010 -

AutoFair Toyota of Tewksbury responded

TKA, thanks for the feedback, Kenny is one of the best employees we have and I will make sure we recognize his outstanding efforts. Thank you, - Chuck Rocha, GM

October 10, 2009

We visited this dealership on April 16th 2009 to buy a Toyota Sienna. Sales consulate Kenny Leung was welcomed us and spent his time with us to explain about the futures of the van. He was very friendly More

by mab7959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Leung/ Johnny Dang
October 09, 2009

My husband and I went into Ira Toyota in Tewksbury, MA just to look and get an idea of what our options were. Al Amrani approached us and introduced himself and asked he if could be of any help. We stil More

by sjmacp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Amrani, Johnny Dang, Erik
October 08, 2009

They offered great service to my family. They were always helpful, friendly, and patient. They managed to find the car exactly how I wanted it, and even drove it to Tewksbury from Maine! I would definitely r More

by Bustos-Sanabria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Chuck, Ken
October 01, 2009

We have had our RAV4 serviced at Ira for many years. They treat me (a woman) with respect. They always give me a ride back home if my servicing will take long. Their service dept. is what sold us on p More

by BarbBrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
September 30, 2009

The Sales Consultant (Kenny Leung) provided excellent service. I had accessories added to my new car including satellite radio and alloy wheels. His extra effort insured that they were all installed whe More

by derie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Leung
September 30, 2009

Ken was very good to deal with. Ken answered all my questions and was very courteous every time I spoke with him. I would recommend my friends to deal with him. I found the service dept to be very nic More

by Bhgrubes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Oeun
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