AutoFair Toyota of Tewksbury
Tewksbury, MA
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Service advisor was fantastic during my recent Toyota service. She was professional, explained everything clearly, and kept me updated throughout the process. The service was quick, and she provided help service. She was professional, explained everything clearly, and kept me updated throughout the process. The service was quick, and she provided helpful advice for future maintenance. Overall, a great experience! More
I was an hour away from home and My service engine light started blinking on the highway and it began riding rough. I pulled off and called my mechanic who told me not to drive and have it towed to the near started blinking on the highway and it began riding rough. I pulled off and called my mechanic who told me not to drive and have it towed to the nearest Toyota dealership. I called AutoFair and asked if it could be seen and they not only made an appointment to look at my car that day but they also fixed it same day so I could get back home. More
Four years ago mt AC failed. They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it wo They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it would cost $1100. I was so discouraged and broke, I opted to go without AC. Finally this summer was so hot I wanted the AC working, so they just replaced the AC condenser for $1100+ on Friday. Sunday and my AC just failed again. I have all the documentation. After four years, multiple trips, and spending thousands of dollars to replace perfectly good parts, maybe it's time to talk to a lawyer. On another issue, when they replaced the Tacoma frame, the steering column was re-installed wrong. When my steering failed, It cost me $700 at a local shop to learn that the steering column was installed without a key to keep it from slipping. It could only have been done during the frame replacement. They said I was lucky the steering did not fail while I was on the highway. More
The sales representatives were very helpful in assisting me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone looking to purchase either a new or used vehicle. They also offer a great maintenance program as well. I am very satisfied with my experience. I would recommend this car dealership to anyone that is looking to purchase or lease a vehicle. More