AutoFair Toyota of Tewksbury

Friendly Oil lube filter and sticker - greeted in friendly and professional manner and updated as work progressed waiting area was very comfortable with compli Oil lube filter and sticker - greeted in friendly and professional manner and updated as work progressed waiting area was very comfortable with complimentary water and pastry More

Great service, fast and efficient. They check other things that needed to be replace or service and provided me with a report for me to take to revise to s service, fast and efficient. They check other things that needed to be replace or service and provided me with a report for me to take to revise to schedule another service if I choose too. More

Great experience Great customer service and fast attention.I recomend the store all the time. I just get the car inside and they give the all service I need. Great customer service and fast attention.I recomend the store all the time. I just get the car inside and they give the all service I need. More

Worst car buying experience of my life Absolutely awful experience. Wasted time attempting to buy a car that they didn't even have a title for. Salesman (Jose), was unable to describe what Absolutely awful experience. Wasted time attempting to buy a car that they didn't even have a title for. Salesman (Jose), was unable to describe what warantee's they had available. I was lied to multiple times when attempting to locate the title of the car. Very very shady. There are many other car dealerships in the area, (including Lannan of Lowell who sold me a beautiful car with NO stress).Do not go to Ira. Save yourself from terrible service. More

Friendly & efficient Courteous, fast and efficient! I arrived at specified time. My car was ready in less time than originally advised. Able to spend day at beach. Courteous, fast and efficient! I arrived at specified time. My car was ready in less time than originally advised. Able to spend day at beach. More

It's very good and recomendable Service is excellent and they help us in understanding problems of car and estimated fare is reasonable. They have serviced my car before estimated t Service is excellent and they help us in understanding problems of car and estimated fare is reasonable. They have serviced my car before estimated time. More

Friendly and prompt Mike checked me in friendly explained computers were down but would be yo so he could see my last bust. Said it would be fine in one hour and actually Mike checked me in friendly explained computers were down but would be yo so he could see my last bust. Said it would be fine in one hour and actually it was in 45 minutes!!! More

Pleasant experience I would recommend this dealer. My experience there was pleasant, My sales rep Luis was really great and informative, The facility was clean, nice mu I would recommend this dealer. My experience there was pleasant, My sales rep Luis was really great and informative, The facility was clean, nice music playing and good coffee. Everyone there was curtious. More

"Very bad experience with the service dept" I bought a certified pre owned highlander, after a week goes by a squeaky noise started every time I go over any potholes or a bump. So I go in to the I bought a certified pre owned highlander, after a week goes by a squeaky noise started every time I go over any potholes or a bump. So I go in to their service dept. to get it checked out. Service advisor tells me to come by tomorrow. So I come by next day, they didn't even looked at my car for hour and fifteen minutes. After 3 hours the advisor come by and tells my we have figured out the problem. I was like it took you guys 3 hours to figure out what's wrong with the car? At this time I was done with their stupid games and tired of waiting and waiting to hear non sense answers. Then he tells me oh we just want to figure out who's going to pay for it. At this time I really had it with this useless folks at the service dept. I told them I am leaving and walked out of there. If they show same passion as they show when they sell their cars that would be nice. Stay away from these guys. My friends and relatives also had bad experience with their service dept. More

Very bad experience with the service dept I bought a certified pre owned highlander, after a week goes by a sweky noise started every time I go over any potholes or a bump. So I go in to their I bought a certified pre owned highlander, after a week goes by a sweky noise started every time I go over any potholes or a bump. So I go in to their service dept to get it checked out. Service advisor tells me to come by tomorrow. So I come by next day, they didn't even looked at my car for hour and fifteen minutes. After 3 hours the advisor come by and tells my we have figured out the problem. I was like it took you guys 3 hours to figure out what's wrong with the car? At this time I was done with their games and tired of waiting and waiting to hear non sense answers. Then he tells me oh we just want to figure out who's gonna pay for it. At this time I really had it with this useless folks at the service dept. I told them I am leaving and walked out of there. If they show the same passion as they show when they sell their cars that would be nice. More