AutoFair Toyota of Tewksbury

Was was a returning customer but I gave 2 stars because it is considered and fair rating. My only issue was they are doing what the other fair dealers are doing. They are marking up above the MSRP I my ca it is considered and fair rating. My only issue was they are doing what the other fair dealers are doing. They are marking up above the MSRP I my case $3,000 over on a $46,000 car. It was not just the particular color or model I was told it would be applied to any Highlander they were selling. In the end I found 3 Toyota dealers with in 30 minutes with plenty of inventory that were not charging over MSRP and made my purchase from one of those dealers in Haverhill that was not charging over MSRP It is time reward dealers who are giving fair prices. More

Worth people ever to deal with specially the financial advisor, he charged me $820 over the price that I agree to pay , I went back the second day , he told me it is only $670 over , over all it was mista advisor, he charged me $820 over the price that I agree to pay , I went back the second day , he told me it is only $670 over , over all it was mistake to buy from AutoFair Toyota Tewksbury, More

Melvin assisted me into the perfect car! His high level of professionalism and friendly personality made me feel reassured throughout the process. Ask for Melvin, he’s worth it! His high level of professionalism and friendly personality made me feel reassured throughout the process. Ask for Melvin, he’s worth it! More

Had an experience that wasn’t great. Went in and worked with a salesman. He was out for the following week and I was told to work with the sales manager. Called him 2 days in a row with Went in and worked with a salesman. He was out for the following week and I was told to work with the sales manager. Called him 2 days in a row with no response. Went back in and talked to another salesman who was very helpful. Got some needed vehicle information and negotiated a price. Followed up with him the following day and setup a time to come in either the next day (which was his day off) or the following day. Was told that they would hold the vehicle and I offered to put a deposit over the phone to hold it, but was told it wasn’t needed. When I met the salesman later the next day (his day off), with a bank check ready to do the paperwork, we both found out the car was sold. Talked with the sales manager and was told there was a communication breakdown that he would address. Didn’t get an apology from him or any further explanation. More