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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
585 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 585 reviews

October 25, 2022

I’ve purchased 4 cars at this dealer and used their service department for all the vehicles. I have never had a problem or disagreement with them concerning my vehicles purchases or maintenance. The More

by Dkjstack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Vella, David Joyce, Roger Barron, Chris Peck, Jodi Fantasia, Cody LaFortune
Report | Print
Oct 26, 2022 -

AutoFair Toyota of Tewksbury responded

Your continued confidence in the AutoFair Toyota of Tewksbury team lets us know we're making all the right moves. Thank you for always trusting us to help get the job done, whether it's a new car or automotive needs!

October 19, 2022

In what can only be described as a terrible market for purchasing a vehicle Melvin was still pleasant to work with. More

by jsm1275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Severino
Report | Print
Oct 20, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Marvin and the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

October 17, 2022

Service took too long. Supposed to be ready by 12:30pm but was @ 3:40 More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Taylor
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

Gabe, I am sorry to hear that your visit took longer than anticipated. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. I assure you that we will work to improve our efficiency in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Jason Henriquez - Service Manager - (978) 569-1862

Oct 17, 2022 -

Gabe responded

Hi, I am very pleased with the service. The vehicle was serviced very well. There is a significant difference in how the vehicle runs before and after the service was performed. from past experience, I opted to take advantage of the shuttle service to and from my residence. Had I stayed at the dealership, it would have been a long five and a half hours wait as opposed to the 2.5 hours as I was initially promised. Thanks, Gabriel

October 17, 2022

the dealership was excellent. they No-pressure, didn't feel rushed, Trustworthy. They listened to me. More

by sagharmolazade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Michealson
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for this awesome review of AutoFair Toyota of Tewksbury! Come by anytime you need!

October 17, 2022

Went in for an oil change and sticker. Jack let me know about rotating the tires which I’m happy about. Later let’s me about the headlights to be clean I agree because I knew it needed to More

by Mal224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Oct 18, 2022 -

AutoFair Toyota of Tewksbury responded

We are happy to hear that you were so well taken care of by Jack and the team! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your positive experience. Safe travels until we see you again!

October 15, 2022

Service & staff were unprofessional start to finish, never again! No follow-thru, tire rotation took at least 2-hours More

by ajplumbing99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

We pride ourselves on professional and attentive care, so this review is disappointing to receive. I will share your feedback with my team but also want to ensure all your concerns are addressed. Please get in touch when time permits - I won't be able to determine any contact information from this review. Thank you, Jason Henriquez - Service Manager - (978) 569-1862

October 14, 2022

It was a pleasure do deal with Mackenzie yesterday. She was professional, courteous and very kind, very helpful to me. Thank you so much!!! More

by Gudrun.riera
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

We are thrilled that you are a happy customer! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing this thoughtful feedback. Drive safely until we see you again!

October 14, 2022

Amir is a sales representative who puts customer satisfaction first.He is very polite with customers. More

by Huseyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tural , Amir Demian, Scott Mota
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Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

Thanks for giving Amir a shoutout! Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride. - AutoFair Toyota of Tewksbury

October 13, 2022

Wonderful service, friendly staff, couldn't have asked for better! Will return for more service! More

by rach111180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MacKenzie H
Report | Print
Oct 13, 2022 -

AutoFair Toyota of Tewksbury responded

Our team is always happy to help you out! Thanks for supporting AutoFair Toyota of Tewksbury and we will see you next time!

October 13, 2022

My experience at dealership was excellent. The wait time was not bad and I was inform of any extra work. Overall it was perfect More

by rbarilone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Vella
Report | Print
Oct 13, 2022 -

AutoFair Toyota of Tewksbury responded

Thanks for stopping in for service! The AutoFair Toyota of Tewksbury team is glad it was a five-star experience. Until next time!

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