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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
585 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 585 reviews

November 04, 2022

Customer- oriented experience in scheduling and performing needed service. Receive honest assessments of needed service and repair actions. More

by Forrest Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Joyce
Report | Print
Nov 07, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for this review, Forrest! AutoFair Toyota of Tewksbury strives to provide honest and attentive service to all of our customers, so we are thrilled to hear that you had a good experience working with us. We are here to help!

November 02, 2022

This dealership has been totally upgraded, and then sold to another company. Looks great inside. Glad to see our favorite salesman was still there, and bought a new car from him! Thank you, Wayne. Was not More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Michealson
Report | Print
Nov 02, 2022 -

AutoFair Toyota of Tewksbury responded

Jerry, thank you for the great review! We are glad to hear that you had a successful purchase experience working with the AutoFair Toyota of Tewksbury team. With regard to the rest of your feedback, we never intend to overcharge our guests, and I would appreciate the chance to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Andy Short - General Manager - 978-569-1801

Nov 02, 2022 -

Jerry responded

Additional $3000 above Sticker for Camry ss hybrid is really taking advantage of current conditions.Other dealerships told us they mark up from $0 to $3000

October 31, 2022

Laxmi is a great sale man, very fair and I’m happy to have him as my sale man. More

by GT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laxmi
Report | Print
Oct 31, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review! We are so glad to hear that Laxmi delivered such a successful purchase experience. Drive safely, and we hope to see you back again at AutoFair Toyota of Tewksbury!

October 31, 2022

THE CUSTOMER SERVICE WAS EXCELLENT AND THE SERVICE TOOK LONG BUT IT WAS WORTHY IT. More

by Peter wachira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzi
Report | Print
Nov 01, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you so much for your 5-star review, Peter! Please let us know if you need anything down the line!

October 30, 2022

The staff was awesome. Especially Jason Henriques and Teddy Choate. I will definitely be back for service again. More

by mdil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Henrique’s , Teddy Choate
Report | Print
Oct 30, 2022 -

AutoFair Toyota of Tewksbury responded

We are so happy to hear that Jason and Teddy delivered a 5-star experience! Thank you for trusting AutoFair Toyota of Tewksbury!

October 29, 2022

Took more than two hours for oil change and I believe I am over charged for a regular oil change after $20 coupon. More

by Sopaul.horn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody LaFortune
Report | Print
Oct 31, 2022 -

AutoFair Toyota of Tewksbury responded

I am very sorry that you were dissatisfied with the price of your oil change. I would be happy to speak with you directly and go over the costs together. Please feel free to give me a call at your convenience. Thank you, Jason Henriquez - Service Manager - (978) 569-1862

October 29, 2022

Very courteous, attention to details. Work done when promised. Been using them for over 20 years. More

by Big H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Rosenbloom, Amir Demian, David Joyce
Report | Print
Oct 31, 2022 -

AutoFair Toyota of Tewksbury responded

We are so grateful for your 20+ years of business! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing a five-star review. We look forward to the next opportunity to assist you!

October 27, 2022

They did a really nice job not only with original issue but also troubleshooting potential future issues More

by michael.Panasuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McPherson
Report | Print
Oct 27, 2022 -

AutoFair Toyota of Tewksbury responded

Michael, thank you for the great review! We are so glad to hear that you had a successful service experience working with the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back!

October 26, 2022

Pleasant staff, no hard sell. Always a positive experience . I recommend them all the time! More

by magoosyaya8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Perez, Chantal Cote, Wayne Michealson, Scott Vella, Robert St. Hilaire, Brian Lee
Report | Print
Oct 26, 2022 -

AutoFair Toyota of Tewksbury responded

This is exactly the kind of feedback we work hard for at AutoFair Toyota of Tewksbury. Thank you for all your support!

October 25, 2022

Things went pretty smoothly did take a week to find problem but guess mainly because they had to bring outside mechanic in McKenzie was great kept me informed More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McKenzie hayes
Report | Print
Oct 26, 2022 -

AutoFair Toyota of Tewksbury responded

Sue, thank you for stopping by to review McKenzie and AutoFair Toyota of Tewksbury! We appreciate your patience and hope to see you again!

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