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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
686 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 686 reviews

January 06, 2026

I was treated really well. Fast and efficient and was ready when promised. I even went back with a display question and was taken care of immediately. Overall great service More

by GEOVETTE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jan 07, 2026 -

AutoFair Toyota of Tewksbury responded

We are delighted you had such a positive experience with our team! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your feedback. See you next time! Take care!

January 01, 2026

The car was fixed, but I wasn’t informed the labor would cost nearly $1,600 until the work was already done and I received the receipt. Parts were $495, which was reasonable, but the lack of upfront LABOR p More

by jessica.dang9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want
Jan 02, 2026 -

AutoFair Toyota of Tewksbury responded

Hello Jessica, we do not perform any repairs without prior authorization, so this is concerning to hear. I am having trouble finding a record of your visit. I am hoping you can reach out to me at your earliest convenience. Best, Joe Byrne - Service Director - 978-569-1861

December 23, 2025

Mr. Nick Silva was extremely knowledgeable, experienced, helpful, and respectful. He went out of his way to deliver excellent service. More

by susan1shahroodi
Recommend Dealer
Yes
Employees Worked With
Mr. Nick Silva
Dec 23, 2025 -

AutoFair Toyota of Tewksbury responded

Susan, we're pleased to hear how helpful Nick was during your visit! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your experience, Susan.

December 14, 2025

I was treated with genuine friendliness and willingness to help. Service was performed on car and I was done earlier than expected. More

by pjo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhomaine
Dec 15, 2025 -

AutoFair Toyota of Tewksbury responded

We're delighted to hear our team treated you so well and got you back on the road ahead of schedule. Thank you for choosing AutoFair Toyota of Tewksbury! See you next time!

December 14, 2025

A very excellent person, very kind. He explained everything I needed to know about the vehicle. More

by funes9653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Name is Jhomaine
Dec 15, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review. We look forward to seeing you again at AutoFair Toyota of Tewksbury!

December 13, 2025

Everyone was very helpful we will definitely be back can’t wait to pick up new car More

by calmingtides1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal , Laurie Barnett both 5 stars
Dec 15, 2025 -

AutoFair Toyota of Tewksbury responded

There is nothing better than a great review. Thanks for giving AutoFair Toyota of Tewksbury your business!

December 12, 2025

Ahmed was super helpful he always greeted us with a smile. Listened to our need for a car More

by Jeancarew26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wheaton
Dec 15, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for recognizing Ahmed's helpfulness! We appreciate him greeting customers with a smile and listening to their needs. We are glad you had a positive experience at AutoFair Toyota of Tewksbury.

November 26, 2025

Excellent service, very professional customer service. Thank you Mr David Joyce for all your help and patience. More

by anamdiaz1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine , David Joyce
Dec 01, 2025 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your support of David! We are thrilled you left AutoFair Toyota of Tewksbury with a five-star experience!

November 24, 2025

Un servicio excelente y profesional con una atención de primera y los empleados con un servicio muy bueno para los clientes More

by Luis Brens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhomaine
Nov 25, 2025 -

AutoFair Toyota of Tewksbury responded

Luis, gracias por sus amables palabras sobre nuestro equipo! Su opinión significa mucho para nosotros y esperamos que vuelva a visitar AutoFair Toyota of Tewksbury.

November 19, 2025

Severely overpriced- who charges $3600 for labor with the car being there all of a day?? That’s practically $152 per hour including overnight while they were closed! Never again. More

by loops_lining.1f
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
David
Nov 20, 2025 -

AutoFair Toyota of Tewksbury responded

We aim to provide top-quality service and would love to discuss this further with you to see how we can help rectify the situation. Please reach out to me at your earliest convenience. Thank you, Joe Byrne - Service Director - 978-569-1861