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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
571 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 571 reviews

November 23, 2022

Always friendly service. I like the new facilities. Convenient location. Vehicle is serviced in an acceptable amount of time. More

by kganley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 28, 2022 -

AutoFair Toyota of Tewksbury responded

It is great to hear that our team delivered such efficient, quality service! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your experience. We hope to see you again down the road!

November 22, 2022

Easy to book an appointment. Easy check in. Appreciate Juan reviewing all. Wait time was as promised. Waiting area was comfortable. Bought my Highlander there 6 years ago and all More

by Vbriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 22, 2022 -

Vbriere responded

Thank you

Nov 22, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for this great review! Juan will appreciate the shoutout. We are grateful for your loyalty, and we look forward to working with you again here at AutoFair Toyota of Tewksbury.

November 22, 2022

I worked with Wayne Michealsen thank you Wayne Excellent service. I recommend Auto fair Toyota of Tewkesbury. More

by hazelmlamarche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Michealson
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Nov 23, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for this great recommendation. We are thrilled to hear that Wayne provided excellent service. He will appreciate the shoutout!

November 22, 2022

The best customer service provided by Nathaniel. Super friendly, very detailed, informative, and proactive. He even scheduled my next appointment so I can stay on track with the car maintenance. I’m More

by Wireliz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Nov 22, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for leaving AutoFair Toyota of Tewksbury this wonderful review and for trusting us with your vehicle's care and maintenance. It was our pleasure to serve you! Nathaniel will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

November 22, 2022

Nate our service advisor was great. He was professional, courteous, & polite. One of the best experiences i’ve had at Toyota. More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Nov 22, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Nate and the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

November 20, 2022

I’ve been driving for 40+ years . .I have never waited 1 hr 50 min for an oil change & tire rotation… when my vehicle was done , he put keys on top of paperwork & pushed forward to me More

by Rriddle13
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Juan moscoso
Report | Print
Nov 21, 2022 -

AutoFair Toyota of Tewksbury responded

I'm sorry your maintenance work took longer than anticipated and that you're unhappy with the level of care you received. This is worrying feedback, as we pride ourselves on exceptional service. I will use this review as a learning opportunity for my team, but if you'd like to discuss it, please get in touch. I hope we can regain your complete confidence down the line. Best, Jason Henriquez - Service Manager - (978) 569-1862

November 20, 2022

I would recommend this dealership to other people, I had a great experience. Aurelio was very helpful. More

by Amg1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio
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Nov 21, 2022 -

AutoFair Toyota of Tewksbury responded

We truly appreciate your recommendation! Thank you for the shoutout to Aurelio, and we hope to see you again soon at AutoFair Toyota of Tewksbury!

November 19, 2022

Fast and reliable. I appreciate the outstanding customer service! Thank you, Juan! Love my Totota! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 21, 2022 -

AutoFair Toyota of Tewksbury responded

Lori, when we see words like "fast and reliable" we know we are doing a fantastic job! Thank you for your shoutout to Juan, and we wish you many safe miles in your Toyota! –The AutoFair Toyota of Tewksbury Team

November 19, 2022

Very helpful. Always friendly. Great service. Comfortable waiting area. Always courteous. Will be continuing to go for service for my corolla. More

by Dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Nov 21, 2022 -

AutoFair Toyota of Tewksbury responded

We are delighted to hear that you always receive the friendly and helpful service you deserve during your visits to AutoFair Toyota of Tewksbury! Thank you for the 5-stars, and safe travels in your Toyota Corolla!

November 18, 2022

I was greeted with a smile and Jack explained to me what was recommended and what I should do. I appreciated his honesty and will definitely be back for my next service. More

by cilla19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Madanian
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Nov 21, 2022 -

AutoFair Toyota of Tewksbury responded

We are happy to hear that Jack and the team took such great care of you! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your experience. Drive safely until we see you again!

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