
AutoFair Toyota of Tewksbury
Tewksbury, MA
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I’m a repeat customer of the service department and they have always addressed my service needs as well as recommendations for particular services have always addressed my service needs as well as recommendations for particular services More
I normally visit this dealership for service on my Tacoma. Every experience thus far has been superb. The dealership is organized, clean, plenty of amenities for customers that are waiting for their v Tacoma. Every experience thus far has been superb. The dealership is organized, clean, plenty of amenities for customers that are waiting for their vehicles, but the check in/service team takes the cake. No matter the time of day I went in or how busy it was at service check-in, all the representatives I’ve come across were friendly, knowledgeable, and just had a great attitude. Jodi and Aurelio were no different. They’re pretty spot on with their estimated time of completion, but if things get delayed, they’re very mindful of providing updates when it’s readily available. My only regret is not having purchased my vehicle there. More
They wanted to run a computer diagnoses for $193, so I said yes. Then they called me saying the OBD port was broken and they couldn’t run the thing. They told me $1400 to replace the connector (part cost said yes. Then they called me saying the OBD port was broken and they couldn’t run the thing. They told me $1400 to replace the connector (part cost only $55). I said no but they still charged me the $193 for nothing, as they couldn’t run the diagnoses. I ended up fixing it at another dealership for $200 and that’s including the OBD Port that I bought at another toyota dealer. Don’t bother going here unless you enjoy throwing your money away. More
Ajamal is a great profissional! He helped us to find the right car. He was able to explain everything. I’d highly recommend him. He helped us to find the right car. He was able to explain everything. I’d highly recommend him. More
Excellent service during recent visit. David our service manager was great. He handled everything for us and it all went according to plan. David our service manager was great. He handled everything for us and it all went according to plan. More