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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
571 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 571 reviews

March 09, 2023

Very clean AutoFair Toyota staff always provide excellent customer service. Highly recommend to family and friends. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
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Mar 09, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for stopping by to leave us a wonderful review! We love seeing five stars.

March 09, 2023

David was very helpful with all that I needed done on my Rav! Great staff More

by mgmac1024
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Joyce
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Mar 09, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for reviewing us! We are so glad to hear that David delivered such a successful purchase experience. Drive safely, and we hope to see you again at AutoFair Toyota of Tewksbury!

March 08, 2023

I had great service today. The service employee, Juan, was informative, courteous and made today’s visit very easy! More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan at the service desk
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Mar 09, 2023 -

AutoFair Toyota of Tewksbury responded

Juan and the team are thrilled to see your glowing review, Trish! Thank you so much for supporting AutoFair Toyota of Tewksbury and please let us know if you need anything down the line. Our team is always happy to help!

March 08, 2023

Professional, on time, applied discount. Work was completed on time and at agreed price point. More

by Tony C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Report | Print
Mar 08, 2023 -

AutoFair Toyota of Tewksbury responded

It was our pleasure to assist you with your service, Tony! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing your experience. Drive safely until we see you again!

March 08, 2023

The dealership was very organized, very clean and the staff was very friendly and helpful More

by rtanso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi Fantasia
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Mar 08, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for your kind review! We are happy to have earned your business and we hope to see you again at AutoFair Toyota of Tewksbury. Have a nice day!

March 06, 2023

Mackenzie and AutoFair Toyota staff always provides excellent customer service. Highly recommend to family and friends. More

by Lin K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
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Mar 07, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We are so glad to hear that Mackenzie delivered such a successful service experience. Drive safely, and we hope to see you back again at AutoFair Toyota of Tewksbury!

March 04, 2023

Service rep was polite and informative; didn’t try to sell me service I didn’t want. More

by Alanso
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Rosenbloom
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Mar 06, 2023 -

AutoFair Toyota of Tewksbury responded

We are happy to hear that your service experience was positive and pressure-free! Thank you for giving AutoFair Toyota of Tewksbury your business and your five stars. See you next time!

March 03, 2023

Great service very friendly and lobby very comfy waiting for my car. Quick service wasn’t bad More

by Bobbya11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Martins, Wayne Michealson, Cody LaFortune
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Mar 06, 2023 -

AutoFair Toyota of Tewksbury responded

We are glad to hear that your service experience was quick and comfortable! Thanks for choosing AutoFair Toyota of Tewksbury, Bobby.

March 03, 2023

Inquired about a used car, asked a simple question about any rust on it. Sales was prompt replying that he would check into it. Finally gets back yo me, tells me there's no rust, but they just sold the car More

by JAGLOVER68
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Eduardo
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Mar 06, 2023 -

AutoFair Toyota of Tewksbury responded

I would like to apologize for your frustrating experience. It is never our intention to waste our customers' time, so I am sorry that the vehicle you were interested in was sold. I will be sure to discuss your feedback with the team in order to improve our communication going forward. If there is anything I can do to assist you, I would be more than happy to speak with you directly. Thank you, Andy Short - General Manager - 978-569-1801

March 03, 2023

Bob Lurvey is the greatest salesman ever. No stress. Excellent customer service. Would love to recommend him to anyone. More

by Kckc2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lurvey
Report | Print
Mar 03, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Bob and the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

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