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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
571 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 571 reviews

March 25, 2023

Service agent was completely clueless. He had to go to others for 90% of the input needed to complete both the input and exit information. He has no business being the poc at the service More

by Cworowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed!
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Mar 28, 2023 -

AutoFair Toyota of Tewksbury responded

This feedback is concerning to receive. The highest level of service is expected of my team, and it is disappointing that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Scott Vella - Service Director - (978) 569-1861

Mar 28, 2023 -

Cworowland responded

Hi Scott, There is nothing further to discuss. I made it quite clear that the person was not adequately trained for the position! Regards, Will Rowland

March 24, 2023

Great service, the tech who work with me was outstanding. Definitely will go back. A+ service. More

by Pabloruiz1374
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 24, 2023 -

Pabloruiz1374 responded

Matt was outstanding made the day go by smoothly.

Mar 24, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you so much for the five-star review of AutoFair Toyota of Tewksbury! We'll let Matt know he delivered A+ service. See you next time!

March 23, 2023

Very good customer service, professional, knowledgable on products, ready to listen and respond to questions. More

by wanjakariuki8
Recommend Dealer
Yes
Employees Worked With
Ajmal, Cassandra Peters
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Mar 23, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for taking the time to review AutoFair Toyota of Tewksbury!

March 19, 2023

Looks great updates r great David was very friendly and doing great learning his job More

by Cyndymaz1123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David D’Ambrosio
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Mar 20, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We appreciate your business and hope to see you back again at AutoFair Toyota of Tewksbury. Safe travels!

March 15, 2023

All went well for routine service. Excellent customer service. I waited at the dealership and the vehicle was ready within the estimated time given. More

by JR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio Ruiz
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Mar 16, 2023 -

AutoFair Toyota of Tewksbury responded

Thanks for the great review of AutoFair Toyota of Tewksbury!

March 14, 2023

Service was quick and the way I was being helped was transparent and professional. Would go there again! More

by Jimloy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 15, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We appreciate the kind feedback about the AutoFair Toyota of Tewksbury team and hope to see you back again down the road!

March 12, 2023

Ahmed is super helpful. This is the second car I’ve bought from him and will definitely be returning in the future. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Mihi, Kelvin Perez
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Mar 13, 2023 -

AutoFair Toyota of Tewksbury responded

Nate, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Ahmed and the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

March 12, 2023

Everything was awesome. The place was clean neat and well organized. Did their best to keep the price down , much appreciated. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio
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Mar 13, 2023 -

AutoFair Toyota of Tewksbury responded

Elaine, thank you for the review! We are so glad to hear that you had a successful experience working with the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

March 12, 2023

Excellent service provided by Nathan. He was courteous and respectful of my time. Communication was great and he was clear about my options. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Mar 13, 2023 -

AutoFair Toyota of Tewksbury responded

Raj, thank you for the review! We are so glad to hear that Nathan delivered such a successful service experience. Drive safely, and we hope to see you back at AutoFair Toyota of Tewksbury!

March 11, 2023

Germaine was a great sales man, I highly recommend him and this dealership to anyone. More

by Schea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Perez
Report | Print
Mar 14, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you so much for recommending AutoFair Toyota of Tewksbury! See you next time!

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