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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.5
549 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 549 reviews

October 26, 2024

Took your elderly oil change to a new level$ 1500 from the usual $1000. Unfortunately my wife is very trusting and was taken advantage again y Autofair More

by dnelson1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 26, 2024 -

dnelson1060 responded

Taken to a new level for your senior citizen oil change usually around $900 but this time it was $1500 .Unfortunately ltaking advantage of my elderly trusting wife even more than previos times

Oct 28, 2024 -

AutoFair Toyota of Tewksbury responded

I'm sorry to hear about your experience and for any confusion with your final bill. We strive for transparency and fairness, and the cost was for all of your services, not just the oil change. Please reach out directly so we can discuss this further and work towards a resolution. Thank you, Joe Byrne - Service Director - 978-569-1861

October 24, 2024

I liked the video of the car being worked on and hearing the tech explain what was being done. More

by sew99277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
Oct 25, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your support of AutoFair Toyota of Tewksbury!

October 22, 2024

Convenient. Great location. Had the desired model. Nice sales team. Still a ongoing process to buy a a car. More

by tony957
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Magalhaes
Oct 23, 2024 -

AutoFair Toyota of Tewksbury responded

We're glad to hear you found our location convenient and enjoyed working with the sales team at AutoFair Toyota of Tewksbury, Tony. We hope the rest of your car-buying process goes smoothly, and we're here if you need any assistance!

October 22, 2024

My dealer was very helpful explained everything I didn’t feel pressured at alll felt very comfortable with him More

by Jamesconceison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Demian, Jean Correa
Oct 23, 2024 -

AutoFair Toyota of Tewksbury responded

We're delighted to hear that you felt comfortable and well-informed during your visit with us at AutoFair Toyota of Tewksbury. Thank you for sharing your experience!

October 19, 2024

I absolutely hate the experience of buying a car. It’s horrid. I purchased exactly what I wanted for a price that was lower than expected in an hour. Thrilled w my new car. More

by Deborah Curry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pescha (sales)
Oct 21, 2024 -

AutoFair Toyota of Tewksbury responded

Deborah, we're delighted to hear that you found the perfect car at AutoFair Toyota of Tewksbury and had a smooth experience. Enjoy your new ride!

October 16, 2024

David has always been a honest and fair with me,and has a friendly hello to all he waits on. More

by Thomas peck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Oct 17, 2024 -

AutoFair Toyota of Tewksbury responded

Thomas, thank you for sharing this praise for David and the AutoFair Toyota of Tewksbury Team!

October 12, 2024

Courteous. Warm welcoming. Cheerfully instructive . Problem solvers. Above and beyond service. Never too busy to help. Efficient. Repairs always trustworthy. H More

by Prius Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, MacKensie, Jeffrey (valet), Charlie (valet), David Joyce
Oct 15, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for being a loyal customer of AutoFair Toyota of Tewksbury for 20 years! We're delighted to hear that our team consistently provides courteous and efficient service. We look forward to continuing to serve you in the future!

October 09, 2024

I brought my vehicle in for some overdue maintenance. McKenzie in the service department took care of me right away, and had my vehicle serviced and all maintenance done. she was very knowledgeable, cour More

by Richard.keene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie Hayes
Oct 09, 2024 -

AutoFair Toyota of Tewksbury responded

Richard, we're delighted to hear that McKenzie provided you with excellent service at AutoFair Toyota of Tewksbury. Thank you for sharing your experience and trusting us with your vehicle's maintenance!

October 03, 2024

I just purchased a new 4 Runner from Ahmed Mihi. Ahmed was absolutely amazing from the first handshake to the hug goodbye. Ahmed met every need I had and every question I asked he knew the answer More

by Jengibbs13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Mihi and Amelia Fragale
Oct 04, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your experience! We're delighted to hear that Ahmed and the AutoFair Toyota of Tewksbury team went above and beyond to assist you. We look forward to welcoming you back when you're ready for your next vehicle purchase!

October 02, 2024

Excellent service very nice people can’t say enough would never go anywhere else for my car repair or service More

by Ollie882000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Oct 03, 2024 -

AutoFair Toyota of Tewksbury responded

It's wonderful to hear that you had such a positive experience with our team at AutoFair Toyota of Tewksbury! Thank you for your loyalty and kind words - we look forward to assisting you in the future!

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