AutoFair Toyota of Tewksbury

New building same horrible service department. Go to a different dealership for service save yourself the headache. Go to a different dealership for service save yourself the headache. More

Juan was my service Rep. He was awesome, took care of my car, explained everything to me, and was so pleasant. Thank him for me. He even walked me to my car. I had a wond He was awesome, took care of my car, explained everything to me, and was so pleasant. Thank him for me. He even walked me to my car. I had a wonderful experience. More

Very easy to do business with. Comfortable waiting area. Everyone is pleasant and helpful and take time to explain technical information. Comfortable waiting area. Everyone is pleasant and helpful and take time to explain technical information. More

Sales team is the worst I have ever experienced. Concerned more on selling me the car they wanted to get rid of rather the one I came in for which was more expensive and in rough shape. After I dema Concerned more on selling me the car they wanted to get rid of rather the one I came in for which was more expensive and in rough shape. After I demanded my keys back is when the sales manager obtained the correct car which was presented all dented and scratched. Very sad situation. Very unprofessional and waste of my time. Learning experience. Avoid this dealership. After almost an hour wasted, I was informed they only do in house financing which is nonsense because more than one I expressed using my bank and issuing them a check for the total cost and going through my own bank for financing. More

My experience with this dealership was not good. The finance team is not supportive. After sales they do not give attention to your queries and it is very difficult to get time to discuss with the The finance team is not supportive. After sales they do not give attention to your queries and it is very difficult to get time to discuss with them. More

The best experience my Dad had with Mr. Ricky. This was the best car purchase we ever had. He is topnotch and his customer service is exceptional. I recommend this Dealership to everyone. Ricky. This was the best car purchase we ever had. He is topnotch and his customer service is exceptional. I recommend this Dealership to everyone. We actually enjoyed the whole experience. We have the Toyota dealership close to our house but his professionalism and honesty made us go back to him. Mr. Ricky immediately made us feel very comfortable. He was very thorough and detail-oriented. Least but not the last, He was very respectful on every occasion. Thanks, Mr. Ricky taking care of my Dad. More

Juan was very informative and helpful. He was really great. He was such a pleasure. He was really great. He was such a pleasure. More

No follow up with me, and no respect to me at all, when I try to call back the sales person he told me with a loaded voice don’t call me. This is unacceptable attitude, I am not calling for playing games i try to call back the sales person he told me with a loaded voice don’t call me. This is unacceptable attitude, I am not calling for playing games i call to finish my work paper and take my car I have allots of works to do and you waste my time. I will not recommend this dealer to anyone specially this person Rajeev. More

David was great I went in for an oil change that I ended up not needing because my maintenance light came on but I ended up needing a front end alignment so I did that my car is running great. David made su up not needing because my maintenance light came on but I ended up needing a front end alignment so I did that my car is running great. David made sure my maintenance light was off before I left told me it was gonna be an hour and only took about 25 minutes. I was very happy. More

Excellent service by Nate Rosembloom! I would definitely recommend this dealership for their service dept! I would definitely recommend this dealership for their service dept! More