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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
571 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 571 reviews

August 08, 2023

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by parimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas S
Aug 10, 2023 -

AutoFair Toyota of Tewksbury responded

Parimal - Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to improve your 1-star rating. Thank you, Andy Short - General Manager - 978-569-1801

August 07, 2023

It is very convenient for me to bring my card for device. Service desk staff is very friendly More

by Choudharys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 08, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for the review! We hope to see you back again at AutoFair Toyota of Tewksbury!

August 01, 2023

They were very friendly & efficient when greeting me. The area looked clean & I was told where I could wait. I had a few options. More

by joyrdoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel R
Aug 02, 2023 -

AutoFair Toyota of Tewksbury responded

Joy, we're glad to know you found our team at AutoFair Toyota of Tewksbury friendly and efficient. We always aim for a clean and comfortable environment for our customers. Thanks so much for your feedback!

July 26, 2023

great work done and very fast service. i will recommend to a friend or acolleague More

by isaac.kyere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce, Cody LaFortune
Jul 27, 2023 -

AutoFair Toyota of Tewksbury responded

Isaac, thank you for the review! We appreciate your support and hope to see you back again at AutoFair Toyota of Tewksbury!

July 24, 2023

Our experience was great. The communication throughout our entire buying process was much appreciated. Would recommend. More

by Jill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob, Ahmed
Jul 25, 2023 -

AutoFair Toyota of Tewksbury responded

Jill, thank you for the great review! We're so glad to hear that you had a positive experience with AutoFair Toyota of Tewksbury. We appreciate your recommendation and hope to see you again in the future!

July 21, 2023

Good experience buying my first new Toyota. I was greeted immediately upon entering the dealership. I was never pressured to buy. My salesman Ahmed took all the time needed to show me the vehic More

by dogtags101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Perez
Jul 24, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for choosing AutoFair Toyota of Tewksbury! We're glad to hear that your first new Toyota buying experience was a good one. Our team is always here to provide a pressure-free shopping experience. We appreciate the 5-star review and hope you enjoy your new car!

July 16, 2023

Great service although I did pay for Toyota Extended Care and thought alignment was covered . Please get back to me and assure me that my plan is on your database so I’m not paying for something I shouldn’t. More

by jvt1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dambrosio
Jul 17, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for your review. We appreciate your feedback and will look into this matter further to ensure everything is in order with your plan. If you have any other questions or concerns, please don't hesitate to reach out to us directly. Have a great day!

Jul 26, 2023 -

jvt1234 responded

I never heard back from you. Please advise

Jul 31, 2023 -

AutoFair Toyota of Tewksbury responded

I would appreciate another chance to address your concerns. Please contact me directly. Thank you, Scott Vella - Service Director - (978) 569-1861

July 15, 2023

I went to service the longest hour waiting experience ever (2 .5h). For only 4 rotations my tires and reset my miter another 5000 miles. Q: What did they check? Why was so long? More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 17, 2023 -

AutoFair Toyota of Tewksbury responded

Lee - I am disappointed to hear that your vehicle's tire rotation was not completed in a more timely fashion. We aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that this was not the case. Would you please call me so that I can see how we can assist you moving forward? Thank you, Scott Vella - Service Director - (978) 569-1861

July 13, 2023

This dealership really help out guiding me through everything I need and really helpful. Good place for a car More

by phath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 13, 2023 -

phath responded

Great place to get a car

Jul 13, 2023 -

AutoFair Toyota of Tewksbury responded

We are so glad to hear that we were helpful throughout your purchase. Thank you for choosing AutoFair Toyota of Tewksbury!

July 13, 2023

David Joyce is extremely helpful and knowledgeable. I have been going there for.last 15 years. He is absolutely best and honest to deal with. More

by 7daycraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jul 14, 2023 -

AutoFair Toyota of Tewksbury responded

Thanks for the awesome review! We're delighted to hear that David continues to deliver high-quality care. All of us at AutoFair Toyota of Tewksbury appreciate your loyal business!

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