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AutoFair Toyota of Tewksbury
Tewksbury, MA
585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 585 reviews
January 12, 2024
My experience started off great. Took my Highlander in for a service. My representative David was fantastic. Unfortunately, my car needed some very expensive repairs. David was very Took my Highlander in for a service. My representative David was fantastic. Unfortunately, my car needed some very expensive repairs. David was very nice at giving me a rental car to use while my car was being fixed. This is when I was handed over to the service manager. What a nightmare of a person she is. She talks over, argues, will not listen to a thing you have to say and will not admit when she is wrong. Mind you this whole disagreement was over $17.25. Nothing !!! I spent a lot of money getting my car fixed and she would not admit that she was wrong. She forgot to tell me that I was responsible to pay for the gas in the car that was given to me as a loaner. If I had been told this, I would’ve been happy to refill what I used. I was given a car that barely had a quarter tank of gas left in it. Who gives you a loaner car or a rental car with a quarter tank of gas. I just want the management of auto fair Toyota to know that they have lost a customer. A customer who was looking to replace her old Highlander with a new one and a customer who is looking to purchase a Tacoma for my soon to be 16 year old son More
by cimdawbe2
Employees Worked With
Service manager
December 21, 2023
Nate was such a fantastic employee to work with and was very informative about the services as well as answering other inquiries I had. I really love the service and will go back here. very informative about the services as well as answering other inquiries I had. I really love the service and will go back here. More
by pandakitty4
Employees Worked With
Nathaniel
December 17, 2023
The sale man, the manager, and the finance guys were very helpful and transparent. It didn’t take me a long time to get a suitable deal with them. Special thanks to Giancarlo, Jose, and Amir for being excell helpful and transparent. It didn’t take me a long time to get a suitable deal with them. Special thanks to Giancarlo, Jose, and Amir for being excellent representatives of their company! More
by Zina
Employees Worked With
Amir Demian, Jose Mota Lauriano
December 13, 2023
They had the car we wanted and the service was quick, efficient, and pleasant. This is our second time buying a car at Autofair and we would definitely go back again. efficient, and pleasant. This is our second time buying a car at Autofair and we would definitely go back again. More
by Kathy C.
Employees Worked With
J. Defronzo, Wayne Michealson
