AutoFair Toyota of Tewksbury

First new truck and never serviced a car at a dealer before. Easy and quick before. Easy and quick More

I paid to have an evaluation done on the car over $200. I was told that I need to replace my spark plugs. They were replaced the day before I went to the appointment at tewksbury. I was told I have a large I was told that I need to replace my spark plugs. They were replaced the day before I went to the appointment at tewksbury. I was told I have a large oil leak, but there's been no decrease in oil in my car. There was also mention of old that was becoming clogged to cause a humming sound but in researching the other symptoms that might occur I've had no reduction in fuel economy no reduction in power. I think you need a new computer to check what's going on in a person's car because obviously your computer doesn't do it right. More

Easiest buying experience I’ve ever had. Friendly, informative sales people (Bob Lurvey and Andy Short) made the purchase of my new Venza amazing. Friendly, informative sales people (Bob Lurvey and Andy Short) made the purchase of my new Venza amazing. More

Brought my car in for maintenance and David Joyce was really helpful. Great customer service. really helpful. Great customer service. More

I had a great experience working with Derrick Hazen. Polite, kind and knowledgeable manager helped us a lot Polite, kind and knowledgeable manager helped us a lot More

Easy to make the appointment very friendly staff and service advisor and car was ready as promised service advisor and car was ready as promised More

I've worked with Mr. David Joyce ss my service consultant since (approximately) 2020 as my preferred service representative. He is thorough, honest and very professional David Joyce ss my service consultant since (approximately) 2020 as my preferred service representative. He is thorough, honest and very professional without any undue pressure (can't say the same of your younger reps). Since I meet him, I prefer to go to him (if he's available), to consult with him regarding my car's mechanical needs. Management would be wise to mentor your younger technicians under other seasoned employees before they either retire or seek similar employment at other locations! More

Staff was very helpful. They explained everything in detail. I had an issue with the rental car I chose and they went out of their way to find a different car that fit my ne They explained everything in detail. I had an issue with the rental car I chose and they went out of their way to find a different car that fit my needs. Prices seemed a little high but I’m not sure what the going price is. More

The Service department is really very helpful and don't try to sell you something you don't need. try to sell you something you don't need. More

Took 6calls to dealer/toyota to get the second key for my car. Had to go to dealer twice and wait 2+hrs for it to get programmed and now the car is telling me to call the dealer- ugh!!! car. Had to go to dealer twice and wait 2+hrs for it to get programmed and now the car is telling me to call the dealer- ugh!!! More