AutoFair Toyota of Tewksbury

Nicholas was very polite and professional when I approached him with an issue which I needed help with regarding a punctured tire on my 2025 Toyota Cross. I told him I didn’t purchase the vehicle at approached him with an issue which I needed help with regarding a punctured tire on my 2025 Toyota Cross. I told him I didn’t purchase the vehicle at this dealership but he still accommodated me like I was a long time customer. He made sure I was serviced quickly do to the hazardous potential of a punctured tire. Before and after the service was complete Nicholas was like a concierge in a fancy hotel making sure I was comfortable while I waited and when everything was done he made sure I was satisfied with the results of the service I received. I have been in search of the dealership I would make my regular service location since I’ve moved and the dealership closer to my new home, which I went to first, was not very accommodating and sent me off back on to the road knowing the potential hazardous driving condition of the tire condition. Nicholas on the other hand was sensible, honest and accommodating. He is a top notch customer relations guy. I will be back to AutoFair Toyota of Tewksbury for my first oil change ( yup a nail in the new tire before my first oil change 😩) and for my Toyota service in the future.👍🏻 Thank you ! More

Pedro was very helpful and accommodating. He made the buying experience smooth and see less. He got the Rav 4 exactly as we wanted it. He is also a very nice young man polite and courteous. I He made the buying experience smooth and see less. He got the Rav 4 exactly as we wanted it. He is also a very nice young man polite and courteous. I will have my car serviced there at Autofair abd buy in the future. Hi manager was also nice and helpful. Joe OHare More

Great service. Not long waiting experience. Very happy with my service. Highly recommend. Thank you. Not long waiting experience. Very happy with my service. Highly recommend. Thank you. More

Fast job on oil change. Front staff could use more training. Could not give written estimate for oil change. Front staff could use more training. Could not give written estimate for oil change. More

Bob was great. He was very friendly and accommodating. Thank you, Bob! I really enjoyed working with you! He was very friendly and accommodating. Thank you, Bob! I really enjoyed working with you! More

Friendly curious and answering my questions when I asked. Also told me what they would be proforming on vechicle… sent me video on proformanve … David and crew were professional… thanks guys…would recommend Also told me what they would be proforming on vechicle… sent me video on proformanve … David and crew were professional… thanks guys…would recommend to anyone who needed Toyota service… More

I enjoyed my experience with Tiffany who has a great personality. She was very helpful, knowledgeable, and helpful. personality. She was very helpful, knowledgeable, and helpful. More

“I had an excellent experience working with Alexa Holland. She was patient, knowledgeable, and really listened to what I was looking for. The whole process was smooth and stress-free, and she made su Holland. She was patient, knowledgeable, and really listened to what I was looking for. The whole process was smooth and stress-free, and she made sure I understood every step along the way. I never felt pressured, and she truly went above and beyond to make sure I left with the right car for me. I would highly recommend Alexa to anyone looking for a vehicle. More

Happy with service. Andre did an outstanding job. Not your usual experience. Would go back. Andre did an outstanding job. Not your usual experience. Would go back. More