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AutoFair Hyundai
Manchester, NH
893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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893 Reviews of AutoFair Hyundai
November 18, 2021
Had an issue at Nashua Hyundai and called Manchester for help. I spoke to Jacob and he was such a huge help going above and beyond to help me get the issue resolved—when he didn’t have to. It really shoul help. I spoke to Jacob and he was such a huge help going above and beyond to help me get the issue resolved—when he didn’t have to. It really should have been Nashua that helped us! Thank you Jacob in Service!!’ Also we had originally gone to buy a Kona in Nashua but left because of the salesman Dave there. We ended up buying in Manchester and we are so thankful we did! They are FAR BETTER with customers and worth us driving from our home in Nashua to Manchester for the excellent customer service!! More
by ericalavalley
Employees Worked With
Jacob Topel And Brandon in sales
November 04, 2021
My experience with the service department yesterday was excellent. They went out of their way to help me get something covered under a warranty which was difficult to obtain. DAVE B. and Mark G. Are excell excellent. They went out of their way to help me get something covered under a warranty which was difficult to obtain. DAVE B. and Mark G. Are excellent representatives for your companies service department. More
by Newbegin04
Employees Worked With
Dave Babrick, service manager, Mark G., Kevin Richardson
November 02, 2021
The service department does a great job at scheduling your maintenance or repairs promptly and also reminds you a week before, a day before and the day of your service. Great for people like me that have your maintenance or repairs promptly and also reminds you a week before, a day before and the day of your service. Great for people like me that have a busy schedule and may forget. Very good costumer service. More
by M.coqui
Employees Worked With
Jacob, service department.
October 31, 2021
Dear Misters Richardson, Cybulski and Gould,This past Dear Misters Richardson, Cybulski and Gould, This past week, Jacob Topfel of AutoFair Hyundai Manchester NH, serviced my 2021 Kona (1984 miles). I Dear Misters Richardson, Cybulski and Gould, This past week, Jacob Topfel of AutoFair Hyundai Manchester NH, serviced my 2021 Kona (1984 miles). It was a pleasure to interact with him. His personal dynamic was both professional and smooth. He was very knowledgeable and attentive. His demeanor radiated a sincere invitation to return in the future. My vehicle was 'in and out' in speedy time. He rates a solid 10+ and deserves to be acknowledged. Vacuuming front mats and cleaning windshields would have topped off the experience! More
by Sam
Employees Worked With
Topfel, Jacob
October 29, 2021
Brought my 2021 Hyundai Tucson in for its 14k service. Was greeted promptly by Christina M. She was exceptional in providing me all the information regarding this service, made some recommendations and le Was greeted promptly by Christina M. She was exceptional in providing me all the information regarding this service, made some recommendations and let me know the approx time it would be done. I had some concerns about my car which she noted. She informed me of some additional maintenance tasks after my vehicle report came out. Also noted some mice attempting to nest in engine compartment. All of the service was completed in a timely manner. Thank you Christina for your courteous service. I will return for my next service hoping to get the same experience when that time comes. More
by Geoff N
Employees Worked With
Christina Milliken
October 11, 2021
Jacob was very pleasantI am upset with the new 3.5% Jacob was very pleasant I am upset with the new 3.5% credit card fee, I may not return to this deal ship for that reason. And the Hugh increase for a Jacob was very pleasant I am upset with the new 3.5% credit card fee, I may not return to this deal ship for that reason. And the Hugh increase for a basic oil change I find ridiculous and I don’t believe my car was sanitized and I do not appreciate techs adjusting my drivers seat. There is no reason for that to be touched More
by Sadie
Employees Worked With
Jacob
October 01, 2021
If I could give 0 stars I would! Brought my 2017 Hyundai Elantra in to have 2 door latches replaced (doors would not open). This repair was covered under my warranty, so no cost to me. They told me it wou Elantra in to have 2 door latches replaced (doors would not open). This repair was covered under my warranty, so no cost to me. They told me it would take 2 hours- I decided to wait and do some work. After FOUR hours, I looked outside to see my car waiting in a parking spot. I went to Service to collect my car, only to have the service manager tell me my car was not fixed. Both door latches they got in were defective. He said they couldn't tell they were defective until the job was complete and they tried to open the doors. Even though this is a common problem with Hyundai, they do not stock this replacement part, so they had no other parts to replace the defective part. I asked what an incredible coincidence that BOTH latches were defective. His reply: This is a common defective part--it happens a lot. So now they have to order 2 more parts, pray to the part gods they are defective, and call me to reschedule another time to come in. Only when I told him I wasn't waiting another 4 hours to "hope" these parts aren't defective, did he offer to pick my car up at my house and give me a rental at no charge. HORRIBLE CUSTOMER SERVICE AND NO RESPECT FOR THEIR CUSTOMERS! More
by Kpaquette1000
Employees Worked With
SERVICE MANAGER
September 16, 2021
They do not honor their word. They take your deposit on They do not honor their word. They take your deposit on a car and then sell it to someone else and tell you they tried calling you, not! I will neve They do not honor their word. They take your deposit on a car and then sell it to someone else and tell you they tried calling you, not! I will never do business with them again. Sold my car without telling me and I had to call them to find this out. Not a good place to do business with. Go to small dealers that want your business More
by videopowers
Employees Worked With
Manny
