Auto Park Ford - Service Center

Best experience I've had at a dealership service department in a very long time. department in a very long time. More

Great place to do business. The people are kind, helpful and go out of their way to make you feel welcome. The people are kind, helpful and go out of their way to make you feel welcome. More

I was told on the phone there was no cost for the recall on my vehicle. Then was told there would be a $100 flat rate in addition to other potential charges. on my vehicle. Then was told there would be a $100 flat rate in addition to other potential charges. More

Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford. service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford. More

We feel appreciated by the entire service staff for using their services. Great Customer Service! their services. Great Customer Service! More

(Service Department) First visit was to have them program a factory break controller. They setup an hour to do this. After the hour they said they would need up to three hours to program the controll program a factory break controller. They setup an hour to do this. After the hour they said they would need up to three hours to program the controller. So, they setup a three-hour appointment. After this second visit, they said it needs a new rear brake module and this will need ordered and would require another appointment. "We will call you when we get the part to make another appointment." I talked to another service department member on my way out trying to make sure we were on the same page. (Due to the fact I had the part they might need) He was nice and looked at the part and took pictures. Said he would talk to the technician and call me back. I did not hear back. Called again asking about the ETA of the part and to make an appointment. I was told they will call me when the part arrives. Hopefully third times a charm... More

Great service. Fast. Reliable. Josie recommended a great service plan that saved money and got the job done. Fast. Reliable. Josie recommended a great service plan that saved money and got the job done. More

I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was goi me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was going found out it was a module in the radio that was allowing it to stay on even with everything was shut down, it was going to be over $1500 to get one from Ford she went out of her way and was able to get me an exchange so it only cost $500 very happy with there service. John More

Took my truck in to get a 2nd key programmed and the ford pass connected. Josie Parker was super helpful in getting all this completed for me in a timely manner. I asked about what they clean the dash with a pass connected. Josie Parker was super helpful in getting all this completed for me in a timely manner. I asked about what they clean the dash with and she comes out with a surface care box and tells me to enjoy. It’s been a great experience so far and I will be coming back for sure. Thanks again Josie!!!! More

I am working with Sandy Owen and she has been helpful as well as professional. Wonderful staff here well as professional. Wonderful staff here More