Shelby Dilla
Shelby Dilla at Auto Park Ford

Shelby Dilla

Service Advisor

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Shelby Dilla

June 17, 2026

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Employee Rating

Very happy with my vehicle. The team pulled together and found me a great vehicle for my girls and I. Brian was extremely helpful and made the whole process super easy More

by econrad1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2026

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

June 13, 2026

Dealership Rating
Employee Rating

The last time I visited Autopark Ford I was so blown away by their commitment to great customer service! Josie was amazing and went above and beyond for me when we encountered an issue with my rewards. It so More

by cmbeyer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker

Jun 13, 2026

Auto Park Ford responded

We’re glad Josie went above and beyond to handle your Ford Explorer’s rewards issue. Thank you for highlighting her dedication to outstanding service. We look forward to welcoming you back.

June 03, 2026

Dealership Rating
Employee Rating

Very friendly staff. Quick service. Affordable and was kept updated throughout the process. I'm happy with the service received. More

by keve24
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Jun 03, 2026

Auto Park Ford responded

Thanks for praising Shelby and our friendly team. We’re glad the service on your Kia was prompt, cost effective and kept you informed throughout. Please reach out when your vehicle needs attention again.

June 02, 2026

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Employee Rating

She is exceptional great customer service and detailed on answering any questions and concerns about my vehicle More

by francipena21
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Jun 02, 2026

Auto Park Ford responded

It’s fantastic that Shelby delivered exceptional service and took the time to address all your questions about your Ford Explorer. Thank you for trusting us with your vehicle and for sharing your experience.

June 01, 2026

Dealership Rating
Employee Rating

Professional, informative, communicates well. They answered all my questions, were polite and finished the work in a timely manner. More

by RANDY95
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Jun 02, 2026

Auto Park Ford responded

Thanks for highlighting how our team provided clear updates and answered all your questions throughout the Ford F-150 service. We’re happy the work was completed promptly and professionally. We appreciate you sharing your five-star experience.

June 01, 2026

Dealership Rating
Employee Rating

Shelby is so helpful and professional. The service technicians are top notch and do great work. More

by Philsom1
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Jun 01, 2026

Auto Park Ford responded

It’s wonderful to hear Shelby was so professional and that our technicians delivered top-notch work on your Ford F-250. Thank you for the five-star review and for choosing us for your service needs. We look forward to assisting you again.

May 24, 2026

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Employee Rating

Well taken care of I am very pleased to be a part of the Ford family and have been since my first automobile. I am a very loyal customer to Ford and I have always appreciated how they have reached out to ta More

by davidesmithjr
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

May 25, 2026

Auto Park Ford responded

Shelby and our team are honored to have you as a loyal Ford F-150 customer. We’re glad we could care for your vehicle during challenging times and appreciate your continued trust in Ford.

May 23, 2026

Dealership Rating
Employee Rating

Everything went as it should. Good communication. Happy with the whole experience and customer service More

by Lbystry
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

May 23, 2026

Auto Park Ford responded

So glad your Ford Explorer service went smoothly. We’re happy the communication kept you informed and you enjoyed our customer care. Shelby looks forward to assisting you again.

May 22, 2026

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Employee Rating

Very easy to schedule appointments, and accommodating to me. Fixed the problem the first time and didn’t have to return like I had to at other local dealership. More

by ADMIN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scot Jones

May 23, 2026

Auto Park Ford responded

It’s great to hear scheduling your Ford F-350 service was effortless and that we resolved the issue on the first visit. We’re glad we could accommodate your needs and eliminate extra trips. Thank you for the 5-star rating!

May 21, 2026

Dealership Rating
Employee Rating

Shelby and all of the Auto Park team have always been there for myself and my family when it comes to taking care of my cars. Shelby went out of her way to secureme a loaner car. I was able to keep my me More

by David Fisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scot Jones, Candy Abbs, Trevor Jensen, Josie Parker, Siena Garcia , all the mechanics that have ever worked on my car

May 21, 2026

Auto Park Ford responded

We appreciate you recognizing Shelby and the rest of our service team. It’s great to hear that the loaner vehicle kept you on schedule for your family commitments while your Ford Explorer was in service.

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