Auto Park Ford - Service Center

Got me in on a short notice emergency. Took good care of me and my truck. Service representative, Josie, and service technician, Brandon, we're both courteous and professional. My concer Took good care of me and my truck. Service representative, Josie, and service technician, Brandon, we're both courteous and professional. My concerns we're they're top priority. Customer serbice lounge was comfortable. Excellant coffee and hot chocolate. More

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

The cost of labor was extremely too high and I will never use auto park again use auto park again More

I had pretty good service in the past with basic oil changes. But, when I was called for a safety recall for the rear half axles on my F150 things got interesting. I dropped off my truck that was runnin changes. But, when I was called for a safety recall for the rear half axles on my F150 things got interesting. I dropped off my truck that was running very smooth, Auto Park Ford changed the axles and the vibration problem started. They did not take ownership of my concern. I have been back and forth several times without success. Today they thought it was a good idea to do an alignment without asking for my permission. Now the steering wheel is cocked to the right about 5 degrees when it should be straight. I called another dealership for service. Auto Park Ford is destroying my F150 and my Ford experience. This is totally unacceptable. I would avoid Auto Park Ford until they hire some competent talent. I left a message for the GM, Dan Tack. I'm waiting for a reply. More

Quick, efficient, and explained everything clearly. Pick up and delivery also great options when servicing here!!! Pick up and delivery also great options when servicing here!!! More

They are one big group of excellent workers yes I would send family and friends to come there for your great service send family and friends to come there for your great service More

Our son got stuck in Sturgis with a flat tire and didn’t have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughn have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughnut and bring it back to the shop. They were able to get a new tire and have him back on the road in 24 hours. Everyone who works at Auto Park Ford are the best from service to their billing department. We are very grateful to have them here in Sturgis Michigan! More

Only came in did my truck service everybody in that department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be sh department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be shopping for a different mechanic from now and I cannot afford $200 an hour or anything near that I'm a man on disability who lives on less than $20,000 a year how do you expect somebody to come off of $200 an hour for mechanic More

I enjoy working with the Service Department. They are very knowledgeable and professional. I would definitely recommend them to a friend. They are very knowledgeable and professional. I would definitely recommend them to a friend. More

Wow! A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares fo A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares for their customers and each other, you will need to observe the Auto Park Ford Service Department Employees! Having service completed by them and waiting for the service to be completed was enjoyable and relaxing while observing how they treat each other was a unique experience and rarely seen in today’s companies. More