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Auto Park Ford - Service Center

Sturgis, MI

4.5
964 Reviews
Call Service Center (269) 651-7728

964 Reviews of Auto Park Ford - Service Center

Sort by
July 15, 2023

Great folks CJ, Josie, Candy, and Shelby, and Tatum also in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back. More

by larryhines1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

Helpful
July 15, 2023

Awesome service, very professional and helpful. They take care of my vehicle and keep me posted. More

by Jlopez49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Travis Gilbert, Dan Tack
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Jul 16, 2023 -

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
July 06, 2023

Motorhome in for two weeks and absolutely nothing done. Had to pick it up drive 40 miles to get windshield replaced. Drive back and another two weeks to get done Not pleased with how long it took Most More

by Kaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris "CJ" Johnston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2023 -

Auto Park Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
June 29, 2023

Great job and happy with the good work, got me in fast and performed quality work Thank you More

by jayjohnston6583
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Auto Park Ford responded

Jay, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
June 23, 2023

Great place and fantastic service. They really go the extra mile for the customer and are truly interested in customer service. More

by rkinsey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Auto Park Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford, we look forward to having you as a valued customer for many years to come!

Helpful
June 15, 2023

Great service, car was ready when promised. Communicated progress throught the day. Explained all service completed. More

by xltKaren72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

Auto Park Ford responded

Thank you, Karen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford, we look forward to having you as one of our valued customers for many more years to come!

Helpful
June 14, 2023

Very efficient and very helpful The pickup and delivery is a very good option I may try it next time More

by ABZONA
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Jun 14, 2023 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. Shelby and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
June 09, 2023

I had a problem with a paint issue , My concern was treated with as much care as I was concerned. This dealership acted quickly aligned a body shop with haste and solved my issue . I am happy. More

by DEFASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Auto Park Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 20, 2023

Rick is always on the ball for me. My business would not run nearly as smooth if it was not for him. More

by KENTPLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 11, 2023

It's always amazing Amazing very friendly and they explain everything to you And always done in a timely manner More

by Explorer
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
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Helpful
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