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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,012 Reviews
Call Service Center (269) 651-7728

1,012 Reviews of Auto Park Ford - Service Center

Sort by
June 25, 2024

Kind, friendly, and quick. We broke down driving across Indiana on a family vacation. Auto Park Ford worked us in immediately and got us back on the road. More

by mattfitterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2024

Great service, nice people, accommodating, everyone always has a good attitude, lots of joking. Appreciative More

by TJENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Auto Park Ford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford. We look forward to having you as one of our valued customers for many more years to come!

June 14, 2024

We had an issue with our warranty and they were very patient with our situation. More

by edcurtis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Auto Park Ford responded

Ed, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 12, 2024

I’m very disappointed that I was charged $200 for parts and over $900 for labor. Took over 9 hours to figure out what the problem was? Your dealership should know EVERYTHING about Ford products. It’s a For More

by DEBDEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Auto Park Ford responded

Deb, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 28, 2024

These guys are who you want working on your fleet. Incredibly knowledgeable and have fixed multiple things that other dealers misdiagnosed. I bring my vehicles from over 5 hours away because I trust t More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston, Bryan Johnson
Report | Print
May 30, 2024 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2024

Everyone was very nice and would help when I needed it would go there again thanks so much More

by cancer1955-2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston, Dan Tack, John Wade, Bryan Johnson
Report | Print
May 29, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

May 22, 2024

Easy to schedule service appointments, convenient location, and they take their time to explain everything up front. At pick up they review everything with you. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

May 16, 2024

Nice people and they even washed my Bronco. CJ was great getting my Bronco’s trailer hitch hooked up. More

by dancorder1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
Report | Print
May 16, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 15, 2024

Auto Park Ford takes Care of their customers. I had a few issues that were corrected immediately. Thanks Auto Park. More

by GSHOPPELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger. , Jose Lopez, John Wade
Report | Print
May 16, 2024 -

Auto Park Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

May 10, 2024

Very satisfied they keep you informed on what is going on with your truck what's needed how long it will take to fix More

by dalejohnston14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
Report | Print
May 11, 2024 -

Auto Park Ford responded

Dale, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

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