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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,000 Reviews

1,000 Reviews of Auto Park Ford - Service Center

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October 31, 2024

Timely, Quality, Professional & Friendly Service. Clean facility, excellent report of vehicle condition and what to expect for future services needed. More

by timhill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Lopez
Oct 31, 2024 -

Auto Park Ford responded

Thank you, Tim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2024

It was a super pleasant visit I was in and out quickly both scheduling the service as well as having it completed. More

by neilpagels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Auto Park Ford responded

Thank you, Neil, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2024

The staff was very friendly. the problem was spontaneous and had to have the vehicle.in the shop a couple times, they took extended time to keep digging for the issue. More

by chrisgray2880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Lopez
Oct 29, 2024 -

Auto Park Ford responded

Chris, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2024

Told them to check a few things and they did not check. Good price but I guess you get what you pay for. More

by Millerjaylon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Team was great! Attentive and clearly appreciative. They took the time to communicate, and completely answer questions. More

by S_41MAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2024

Always keep you informed on work and issues should they arise. Service staff is knowledgeable and assist throughout process. More

by cocoerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Auto Park Ford responded

Coco, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

October 14, 2024

Friendly service and very accommodating staff. I trust the whole team to do their best to ensure that my vehicle runs well and safely. (and cute) More

by Beth CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic-I don’t remember his name.
Oct 14, 2024 -

Auto Park Ford responded

Thank you for the kind words for our service department, Beth! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2024

The service team was absolutely great! They provided a smooth and seamless experience from beginning to end! More

by JEAGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Lopez, Bryan Johnson
Oct 14, 2024 -

Auto Park Ford responded

Thank you so much for your excellent service review! We are so glad we had the opportunity to work with you and thrilled that you found your experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 11, 2024

Had the Works Special done. All was done in a timely manner, even got a car wash... More

by BUGSBUNNYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2024

The service and knowledge of the staff was outstanding. They fixed my problem with my F250 and it works like it should. I highly recommend this dealership. Dawn Shilling More

by dshilling6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Auto Park Ford responded

Thank you, Dawn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.