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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,012 Reviews

1,012 Reviews of Auto Park Ford - Service Center

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May 03, 2023

In and out quickly. Clean, friendly, quiet. I was just there for an hour. Car wash was nice. More

by Karusk@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
April 27, 2023

Dealership and service was impeccable! Thank you to all of the members involved in my service appointment More

by chowe.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Grooms, Chris "CJ" Johnston, Kiana Green, Justin Panarisi
April 22, 2023

It was good,fast work to fix my part as and they where so polite. Was glad I went to them More

by gbenson329@gmail.com
Recommend Dealer
Yes
Apr 26, 2023 -

Auto Park Ford responded

Thank you again for your business, we know that visiting a service department is not one of our favorite pastimes, and we appreciate you entrusting us to that! If there is anything you need down the road please let us know!

April 07, 2023

gave a correct opinion on condition of car and repair. helpful in helping me with another issue. More

by DEBORAH.RYKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris "CJ" Johnston
Apr 26, 2023 -

Auto Park Ford responded

Thank you Deborah for trusting us and allowing us the opportunity to get your vehicle back on the road!

April 06, 2023

Thanks to the team. They all provide an excellent service and really focus to satisfait the client More

by Louis.boudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Auto Park Ford responded

Thank you so much for letting us know your experience was excellent, we will be sure to let Candy know as well!

April 05, 2023

I had an urgent issue and they got me in within 24 hours - even picked it up. It was finished sooner than expected. All my lights are off and my truck works like a gem again. Thank you for prompt, cour More

by Render
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shelby, Mitchell Grooms
April 04, 2023

Customer service woman “candy” was rude when I was calling in to check on updates for my vehicle the technician was awesome though More

by Normentmaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candy Abbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
April 01, 2023

CJ and Candy were awesome again. solved the problem again. They were very concerned and answered my concerns. More

by dcbc1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other unknown service dept employees , Chris "CJ" Johnston
March 13, 2023

Had a recall on our 2013 Ford Festa they were able to work it in at timely fashion. Said how long it would take and had it done on time. More

by LWORDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Auto Park Ford responded

We will be sure to let Josie know you had a great experience! Thank you for the feedback!

March 11, 2023

CJ has gone way above anything I could have expected in solving and getting the solution to my running board problem!!!! Also in getting the truck in and out of service. CJ could not have been more helpf More

by dcbc1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to every one that worked on my truck , Chris "CJ" Johnston
Mar 14, 2023 -

Auto Park Ford responded

Thank you for letting us know how your experience with CJ and Candy went! We appreciate you taking the time to let us know and we welcome you to reach out for anything else that you have come up in the future!

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