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Auto Park Ford - Service Center

Sturgis, MI

4.6
1,012 Reviews
Call Service Center (269) 651-7728

1,012 Reviews of Auto Park Ford - Service Center

Sort by
September 15, 2023

We had a problem with our 2018 Expedition Max transmission they got me a car to drive while putting a new transmission in. Got it done promptly More

by waynerv73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Auto Park Ford responded

Wayne, Thanks for sharing about your service experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

August 31, 2023

Kind young lady offered to help me sync my phone as I didn't know how. More

by Sara
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiana Green
Report | Print
Sep 01, 2023 -

Auto Park Ford responded

Thank you so much for your kind words, Sara, and for taking the time to leave us this wonderful feedback!

August 15, 2023

This dealership was very clean and the employees were really kind and helpful. We had a very serious issue and it got resolved really fast when all the other dealerships were extremely busy. Definitely h More

by mandeepuppal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Auto Park Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 16, 2023 -

mandeepuppal responded

Excellent advice thank you so much auto park

August 15, 2023

Hi They are very polite and are willing to work with any schedule you may have. I would recommend them to friends and family. More

by HONDAACE
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Aug 15, 2023 -

HONDAACE responded

They are very polite and are willing to work with your schedule. I would recommend them to famiky and friends. I was very satisfied.

Aug 16, 2023 -

Auto Park Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2023

Always friendly and helpful in every way. Always going the extra mile for me. Excellent service. More

by jpriest1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Auto Park Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 07, 2023 -

jpriest1953 responded

Thank you for being there for me

August 02, 2023

They sold me a car I really like for a price I can afford and didn't pressure me into a car I couldnt. More

by mfraim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. Trevor, Shelby, and our team appreciate your business and hope to see you again soon!

Aug 04, 2023 -

mfraim responded

$$$

July 21, 2023

She was real informative and looked into the issue! ! Thanks for great service! Glad I switched More

by CJB435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Auto Park Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford, we look forward to having you as a valued customer for many years to come!

July 21, 2023

Very helpful, service is on timely basis. , information is provided easily, staff is very outstanding. More

by lambrightnora3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

July 15, 2023

Great folks CJ, Josie, Candy, and Shelby, and Tatum also in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back. More

by larryhines1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
Report | Print
Jul 16, 2023 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

July 15, 2023

Awesome service, very professional and helpful. They take care of my vehicle and keep me posted. More

by Jlopez49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Chris "CJ" Johnston, Travis Gilbert, Jose Lopez, Dan Tack, John Wade
Report | Print
Jul 16, 2023 -

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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