Auto Giants Nissan

I had already done my homework and picked athe car I wanted. Claude patiently answered all my questions and explained how the new car works. Tony Johnson worked with me to make the car affordable, Mike wanted. Claude patiently answered all my questions and explained how the new car works. Tony Johnson worked with me to make the car affordable, Mike Drury produced finance papers in a jiffy. All in all, it was a surprisingly pleasant experience. My old car (not a Nissan) has been serviced by Cowles Nissan for years, it was only logical to purchase the next one from a place I trust. More

The salesman was open, honest and knowledgeable. There was no "high pressure"; he and everyone else gave us the information we requested and allowed us to make up our own mind without any pressure. The was no "high pressure"; he and everyone else gave us the information we requested and allowed us to make up our own mind without any pressure. The business manager gave us several options and allowed us to choose the one that worked best for us when we began talking about financing. They worked with us to find the car and financing that best fit our situation and needs. We were very pleased with our experience. More

Last week I called and left a message for Kirsten as I needed to bring my vehicle in for emmissions. I called as I wanted to make sure if I left the vehicle it could be fit into the schedule. I did not needed to bring my vehicle in for emmissions. I called as I wanted to make sure if I left the vehicle it could be fit into the schedule. I did not reach Kirsten so I left a message. It was very late in the afternoon and I was leaving work, so I decided I would just take a chance at a local gas station, since my tags were no expired (oops). I was able to get the emmissions test done and moved on with my business. A week later, out of the blue I received a call from Kirsten. She explained and apologized for not returning my call sooner as she was on vacation. But she followed up with me wanting to make sure that I was taken care of. Are you kidding! I was so touched that she was concerned enough about me that she called back to make sure that I was taken care of. I was blown away with that outstanding level of customer service. And this is not the only time. Kirsten consistently provides this level of customer service. She always makes me feel as though I am her only customer. That is incredible. I continue to return to Cowles because I know Kirsten will ake great care of me and my vehicles. More

Nissan has shown us good customer service and we will come again for any future purchases. They are very helpful and friendly, overall a great experience. come again for any future purchases. They are very helpful and friendly, overall a great experience. More

I recently purchased a 2014 Versa and want to express my thanks to Alan Soon and the rest of the Cowles Nissan staff for making my car buying experience customer needs focused, effortless, and hassle free. thanks to Alan Soon and the rest of the Cowles Nissan staff for making my car buying experience customer needs focused, effortless, and hassle free. I initially uitilized an online automotive classified website to narrow my Versa search to a few Nissan dealerships. Cowles led the way with contacting me with prompt and professional service by Alan Soon. Alan quickly assessed my vehicle needs, answered all of my questions, and found the exact car I was looking for - without the car salesman pressure. My entire car buying experience was relaxed and seamless from start to finish. I would highly recommend Alan and the whole Cowles team for your next car purchase. - KH More

I have been dealing with Cowles Nissan since 1985 and have found all their personnel to be profoundly courteous and willing to go the "extra mile" to assist you whatever your needs are whether, buying, r have found all their personnel to be profoundly courteous and willing to go the "extra mile" to assist you whatever your needs are whether, buying, renting or servicing my vehicles. More

I came in to get something checked out for my car and it was something miner and was hoping they would help but this very very rude service writer told me that she would have to charge me a fee before anyon was something miner and was hoping they would help but this very very rude service writer told me that she would have to charge me a fee before anyone can even look at my car. She never got out of her xxxx seat to even check out what the problem was, which got me very upset. I have never been treated like that in a very long time. I will never come back to this dealership ever again for service or getting a future car. And Yes I will let Corporate know about this because in fact my sister does work for Nissan. Treat others the way you want to be treated. More

Duglaz Escobar and Dean Stemple are amazing!! They both went above and beyond to get me into my new Maxima. My husband and I traded in our 2012 Rogue, which apparently we didn't get a good deal on to begin went above and beyond to get me into my new Maxima. My husband and I traded in our 2012 Rogue, which apparently we didn't get a good deal on to begin with. Well our Rogue ended up having a crazy amount in negative equity and due to that we would have ended up paying a lot more than what we anticipated. But one way or another these two men came through for us and got me into the car I wanted and at very comfortable payments. I will definitely be bring more clients to the both of them. They made it a pleasurable experience, especially with me being pregnant and all we all know how pregnant women get! :) I definitely would recommend them to anyone about there thinking about a Nissan to go in and ask for Duglaz Escobar and Dean Stemple. Thank you to the both of you!!!! More

Everyone I came in contact with was very friendly. I am grateful to Alan Soon who contacted me on line only hours after I had expressed interest in a car. But I am especially grateful to him because he wen grateful to Alan Soon who contacted me on line only hours after I had expressed interest in a car. But I am especially grateful to him because he went out of his way to follow me to my house and retrieve the dealer tags so I did not have to make another trip to return them myself. I can only say good things about him. More